Organizational Behavior

  1. Power, Politics, and Conflict
    1. Power in Organizations
      1. Nature of Power
        1. Sources of Power
          1. Formal Power Bases
            1. Legitimate Power
              1. Reward Power
                1. Coercive Power
                2. Personal Power Bases
                  1. Expert Power
                    1. Referent Power
                      1. Information Power
                    2. Power Dynamics
                      1. Power Dependencies
                        1. Creating Power Dependencies
                      2. Influence Tactics and Political Behavior
                        1. Influence Tactics
                          1. Rational Persuasion
                            1. Inspirational Appeals
                              1. Consultation
                                1. Ingratiation
                                  1. Personal Appeals
                                    1. Exchange
                                      1. Coalition Tactics
                                        1. Legitimating Tactics
                                          1. Pressure
                                          2. Political Behavior in Organizations
                                            1. Factors Contributing to Political Behavior
                                              1. Individual Factors
                                                1. Organizational Factors
                                                2. Types of Political Activities
                                                  1. Ethics of Political Behavior
                                                  2. Impression Management
                                                    1. Impression Management Techniques
                                                      1. Effectiveness of Impression Management
                                                    2. Organizational Conflict
                                                      1. Nature of Conflict
                                                        1. Conflict Process Model
                                                          1. Potential Opposition
                                                            1. Cognition and Personalization
                                                              1. Intentions
                                                                1. Behavior
                                                                  1. Outcomes
                                                                  2. Types of Conflict
                                                                    1. Task Conflict
                                                                      1. Relationship Conflict
                                                                        1. Process Conflict
                                                                        2. Conflict Management Styles
                                                                          1. Competing
                                                                            1. Accommodating
                                                                              1. Avoiding
                                                                                1. Compromising
                                                                                  1. Collaborating
                                                                                  2. Conflict Resolution Techniques
                                                                                    1. Problem Solving
                                                                                      1. Superordinate Goals
                                                                                        1. Expansion of Resources
                                                                                          1. Avoidance
                                                                                            1. Smoothing
                                                                                              1. Compromise
                                                                                                1. Authoritative Command
                                                                                                  1. Altering Human Variables
                                                                                                    1. Altering Structural Variables
                                                                                                  2. Negotiation
                                                                                                    1. Negotiation Process
                                                                                                      1. Preparation and Planning
                                                                                                        1. Definition of Ground Rules
                                                                                                          1. Clarification and Justification
                                                                                                            1. Bargaining and Problem Solving
                                                                                                              1. Closure and Implementation
                                                                                                              2. Bargaining Strategies
                                                                                                                1. Distributive Bargaining
                                                                                                                  1. Integrative Bargaining
                                                                                                                  2. Individual Differences in Negotiation
                                                                                                                    1. Personality Traits in Negotiation
                                                                                                                      1. Gender Differences
                                                                                                                        1. Cultural Differences
                                                                                                                        2. Third-Party Negotiations
                                                                                                                          1. Mediation
                                                                                                                            1. Arbitration
                                                                                                                              1. Conciliation

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                                                                                                                          6. Leadership and Influence

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                                                                                                                          8. Organizational Structure and Design