Organizational Behavior

  1. Organizational Change and Development
    1. Nature of Organizational Change
      1. Forces for Change
        1. External Forces
          1. Economic Forces
            1. Technological Forces
              1. Social Forces
                1. Political Forces
                2. Internal Forces
                  1. Human Resource Changes
                    1. Managerial Changes
                  2. Types of Change
                    1. Planned vs. Unplanned Change
                      1. Incremental vs. Transformational Change
                    2. Resistance to Change
                      1. Sources of Individual Resistance
                        1. Habit and Inertia
                          1. Security Needs
                            1. Economic Factors
                              1. Fear of Unknown
                                1. Selective Information Processing
                                2. Sources of Organizational Resistance
                                  1. Structural Inertia
                                    1. Limited Focus of Change
                                      1. Group Inertia
                                        1. Threat to Expertise
                                          1. Threat to Power Relationships
                                            1. Resource Allocation
                                            2. Overcoming Resistance to Change
                                              1. Education and Communication
                                                1. Participation and Involvement
                                                  1. Facilitation and Support
                                                    1. Negotiation and Agreement
                                                      1. Manipulation and Co-optation
                                                        1. Explicit and Implicit Coercion
                                                      2. Approaches to Managing Change
                                                        1. Lewin's Three-Step Model
                                                          1. Unfreezing
                                                            1. Movement
                                                              1. Refreezing
                                                              2. Kotter's Eight-Step Process
                                                                1. Creating Urgency
                                                                  1. Forming Guiding Coalition
                                                                    1. Developing Vision and Strategy
                                                                      1. Communicating Vision
                                                                        1. Empowering Broad-Based Action
                                                                          1. Generating Short-Term Wins
                                                                            1. Consolidating Gains
                                                                              1. Anchoring New Approaches
                                                                              2. Action Research Model
                                                                                1. Appreciative Inquiry
                                                                                2. Organizational Development
                                                                                  1. OD Defined
                                                                                    1. OD Values and Assumptions
                                                                                      1. OD Process
                                                                                        1. OD Interventions
                                                                                          1. Individual Interventions
                                                                                            1. Sensitivity Training
                                                                                              1. Coaching and Counseling
                                                                                              2. Group Interventions
                                                                                                1. Team Building
                                                                                                  1. Process Consultation
                                                                                                    1. Intergroup Development
                                                                                                    2. Organizational Interventions
                                                                                                      1. Survey Feedback
                                                                                                        1. Structural Interventions
                                                                                                          1. Technostructural Interventions
                                                                                                        2. Evaluating OD Effectiveness
                                                                                                        3. Innovation and Creativity
                                                                                                          1. Sources of Innovation
                                                                                                            1. Innovation Process
                                                                                                              1. Stimulating Innovation
                                                                                                                1. Structural Variables
                                                                                                                  1. Cultural Variables
                                                                                                                    1. Human Resource Variables
                                                                                                                    2. Managing Innovation
                                                                                                                      1. Creativity in Organizations
                                                                                                                        1. Individual Creativity
                                                                                                                          1. Group Creativity
                                                                                                                            1. Organizational Creativity

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                                                                                                                        12. Stress and Well-being in Organizations