Organizational Behavior

  1. Communication in Organizations
    1. Communication Process and Elements
      1. Communication Model
        1. Sender and Encoding
          1. Message and Channel
            1. Receiver and Decoding
              1. Feedback Loop
                1. Noise and Barriers
              2. Types and Directions of Communication
                1. Formal Communication
                  1. Downward Communication
                    1. Upward Communication
                      1. Lateral Communication
                      2. Informal Communication
                        1. Grapevine Networks
                          1. Rumors and Gossip
                        2. Communication Methods and Channels
                          1. Oral Communication
                            1. Face-to-Face Interaction
                              1. Meetings and Presentations
                                1. Telephone Communication
                                2. Written Communication
                                  1. Email Communication
                                    1. Reports and Documentation
                                      1. Memos and Letters
                                      2. Nonverbal Communication
                                        1. Body Language
                                          1. Facial Expressions
                                            1. Paralanguage
                                              1. Physical Space and Environment
                                              2. Electronic Communication
                                                1. Video Conferencing
                                                  1. Instant Messaging
                                                    1. Social Media Platforms
                                                      1. Collaborative Technologies
                                                    2. Communication Networks
                                                      1. Formal Communication Networks
                                                        1. Chain Network
                                                          1. Wheel Network
                                                            1. All-Channel Network
                                                            2. Network Properties
                                                              1. Centralization
                                                                1. Speed and Accuracy
                                                                  1. Member Satisfaction
                                                                2. Barriers to Effective Communication
                                                                  1. Individual Barriers
                                                                    1. Filtering
                                                                      1. Selective Perception
                                                                        1. Information Overload
                                                                          1. Emotional States
                                                                            1. Communication Apprehension
                                                                            2. Organizational Barriers
                                                                              1. Structural Barriers
                                                                                1. Cultural Barriers
                                                                                  1. Language Differences
                                                                                  2. Overcoming Communication Barriers
                                                                                    1. Active Listening
                                                                                      1. Feedback Mechanisms
                                                                                        1. Simplifying Language
                                                                                          1. Cultural Sensitivity
                                                                                        2. Cross-Cultural Communication
                                                                                          1. Cultural Dimensions in Communication
                                                                                            1. High-Context vs. Low-Context Cultures
                                                                                              1. Direct vs. Indirect Communication
                                                                                                1. Nonverbal Variations
                                                                                                2. Managing Cross-Cultural Communication
                                                                                                  1. Cultural Intelligence
                                                                                                    1. Adaptation Strategies

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                                                                                                4. Group Dynamics and Team Behavior

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                                                                                                6. Leadership and Influence