Organizational Behavior

  1. Group Dynamics and Team Behavior
    1. Foundations of Group Behavior
      1. Defining Groups
        1. Formal Groups
          1. Informal Groups
          2. Group Formation and Development
            1. Five-Stage Model of Group Development
              1. Forming
                1. Storming
                  1. Norming
                    1. Performing
                      1. Adjourning
                      2. Punctuated-Equilibrium Model
                      3. Group Structure and Properties
                        1. Group Roles
                          1. Role Identity
                            1. Role Perception
                              1. Role Expectations
                                1. Role Conflict
                                2. Group Norms
                                  1. Development of Norms
                                    1. Conformity Pressures
                                      1. Deviant Behavior
                                      2. Group Status
                                        1. Status Characteristics
                                          1. Status Inequity
                                          2. Group Size Effects
                                            1. Optimal Group Size
                                              1. Social Loafing
                                                1. Process Losses
                                                2. Group Cohesiveness
                                                  1. Factors Affecting Cohesiveness
                                                    1. Consequences of Cohesiveness
                                                    2. Group Diversity
                                                      1. Surface-Level Diversity
                                                        1. Deep-Level Diversity
                                                          1. Managing Diversity in Groups
                                                      2. Team Effectiveness
                                                        1. Distinguishing Teams from Groups
                                                          1. Types of Teams
                                                            1. Problem-Solving Teams
                                                              1. Self-Managed Work Teams
                                                                1. Cross-Functional Teams
                                                                  1. Virtual Teams
                                                                  2. Team Effectiveness Model
                                                                    1. Context Factors
                                                                      1. Adequate Resources
                                                                        1. Leadership and Structure
                                                                          1. Climate of Trust
                                                                            1. Performance Evaluation Systems
                                                                            2. Team Composition
                                                                              1. Member Abilities
                                                                                1. Personality Factors
                                                                                  1. Role Allocation
                                                                                    1. Team Diversity
                                                                                      1. Team Size
                                                                                        1. Member Flexibility
                                                                                        2. Team Processes
                                                                                          1. Common Purpose
                                                                                            1. Specific Goals
                                                                                              1. Team Efficacy
                                                                                                1. Mental Models
                                                                                                  1. Conflict Management
                                                                                                    1. Social Loafing Prevention
                                                                                                  2. Building High-Performance Teams
                                                                                                    1. Team Development Interventions
                                                                                                      1. Team Training Programs
                                                                                                        1. Performance Management for Teams
                                                                                                      2. Group Decision Making
                                                                                                        1. Advantages of Group Decision Making
                                                                                                          1. Disadvantages of Group Decision Making
                                                                                                            1. Group Decision-Making Problems
                                                                                                              1. Groupthink
                                                                                                                1. Symptoms of Groupthink
                                                                                                                  1. Preventing Groupthink
                                                                                                                  2. Groupshift
                                                                                                                    1. Polarization Effects
                                                                                                                    2. Group Decision-Making Techniques
                                                                                                                      1. Brainstorming
                                                                                                                        1. Nominal Group Technique
                                                                                                                          1. Delphi Technique
                                                                                                                            1. Electronic Meetings
                                                                                                                              1. Consensus Building

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                                                                                                                          5. Communication in Organizations