Production and Operations Management

  1. Supply Chain Management
    1. Supply Chain Fundamentals
      1. Supply Chain Definition
        1. Supply Chain Structure
          1. Supply Chain Flows
            1. Material Flow
              1. Information Flow
                1. Financial Flow
                2. Supply Chain Objectives
                  1. Supply Chain Performance Metrics
                  2. Supply Chain Strategy
                    1. Strategic Alignment
                      1. Supply Chain Design
                        1. Efficient Supply Chains
                          1. Responsive Supply Chains
                            1. Risk-Hedged Supply Chains
                              1. Agile Supply Chains
                              2. Make-or-Buy Decisions
                                1. Vertical Integration vs. Outsourcing
                                2. Supply Chain Processes
                                  1. Procurement and Sourcing
                                    1. Strategic Sourcing
                                      1. Supplier Selection
                                        1. Contract Management
                                          1. E-Procurement
                                          2. Manufacturing and Operations
                                            1. Production Planning
                                              1. Capacity Management
                                                1. Quality Control
                                                2. Logistics and Distribution
                                                  1. Transportation Management
                                                    1. Warehousing and Storage
                                                      1. Order Fulfillment
                                                        1. Last-Mile Delivery
                                                        2. Customer Service
                                                          1. Order Management
                                                            1. Customer Relationship Management
                                                              1. After-Sales Service
                                                              2. Returns Management
                                                                1. Reverse Logistics
                                                                  1. Product Returns
                                                                    1. Recycling and Disposal
                                                                  2. Supply Chain Integration
                                                                    1. Internal Integration
                                                                      1. Supplier Integration
                                                                        1. Customer Integration
                                                                          1. Technology Integration
                                                                            1. Information Sharing
                                                                            2. Supply Chain Coordination
                                                                              1. Bullwhip Effect
                                                                                1. Causes of Bullwhip Effect
                                                                                  1. Mitigation Strategies
                                                                                  2. Collaborative Planning
                                                                                    1. Vendor-Managed Inventory
                                                                                      1. Collaborative Forecasting
                                                                                      2. Supplier Relationship Management
                                                                                        1. Supplier Development
                                                                                          1. Supplier Performance Evaluation
                                                                                            1. Partnership Development
                                                                                              1. Supplier Risk Management
                                                                                              2. Global Supply Chain Management
                                                                                                1. Global Sourcing
                                                                                                  1. International Logistics
                                                                                                    1. Cultural Considerations
                                                                                                      1. Currency and Political Risks
                                                                                                        1. Trade Regulations
                                                                                                        2. Supply Chain Risk Management
                                                                                                          1. Risk Identification
                                                                                                            1. Risk Assessment
                                                                                                              1. Risk Mitigation Strategies
                                                                                                                1. Business Continuity Planning
                                                                                                                  1. Supply Chain Resilience
                                                                                                                  2. Supply Chain Technology
                                                                                                                    1. Enterprise Resource Planning
                                                                                                                      1. Supply Chain Management Software
                                                                                                                        1. RFID and Tracking Technologies
                                                                                                                          1. Blockchain in Supply Chain
                                                                                                                            1. Artificial Intelligence Applications

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                                                                                                                          9. Inventory Management