Performance Management and Appraisal Systems
Documentation Review
Evidence Gathering
Agenda Setting
Environment Preparation
Opening Techniques
Performance Discussion
Strength Recognition
Improvement Areas
Goal Setting
Closing Strategies
Situation Description
Behavior Identification
Impact Explanation
Defensive Reactions
Emotional Responses
De-escalation Techniques
Professionalism Maintenance
Collaborative Goal Setting
Action Plan Development
Follow-up Scheduling
Leniency Error
Severity Error
Central Tendency Error
Halo Effect
Horns Effect
Recency Error
Primacy Effect
Contrast Error
Stereotyping
Personal Bias
Rater Error Training
Frame-of-Reference Training
Behavioral Observation Training
Calibration Sessions
Ongoing Development
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5. Performance Appraisal Methods
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7. Performance-Outcome Linkages