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Business and Management
Human Resources (HR)
Performance Management and Appraisal Systems
1. Foundations of Performance Management
2. The Performance Management Process
3. Performance Planning and Goal Setting
4. Performance Monitoring and Coaching
5. Performance Appraisal Methods
6. Conducting Performance Appraisals
7. Performance-Outcome Linkages
8. System Design and Implementation
9. Legal and Ethical Framework
10. Contemporary Challenges and Trends
Performance Planning and Goal Setting
Strategic Alignment
Organizational Strategy Connection
Goal Cascading Process
Individual Alignment
Team Alignment
Role Clarity
Accountability Framework
Performance Dimensions
Task Performance
Job-Specific Duties
Core Responsibilities
Quality Standards
Quantity Expectations
Technical Competencies
Contextual Performance
Organizational Citizenship
Teamwork Behaviors
Initiative Taking
Adaptability
Innovation
Counterproductive Performance
Attendance Issues
Misconduct
Negative Behaviors
Policy Violations
Performance Standards
Standard Development
Measurability Requirements
Communication Methods
Minimum Performance Levels
Superior Performance Levels
Benchmark Establishment
Key Performance Indicators
KPI Identification
Quantitative Indicators
Qualitative Indicators
Business Outcome Linkage
Measurement Methods
Tracking Systems
Goal Setting Theory and Practice
Theoretical Foundations
Motivational Principles
Goal Characteristics
SMART Goal Framework
Specific Elements
Measurable Components
Achievable Standards
Relevant Connections
Time-bound Parameters
Performance Plan Development
Individual Development Plans
Employee Participation
Documentation Requirements
Tracking Mechanisms
Review Schedules
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2. The Performance Management Process
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4. Performance Monitoring and Coaching