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Business and Management
Human Resources (HR)
Performance Management and Appraisal Systems
1. Foundations of Performance Management
2. The Performance Management Process
3. Performance Planning and Goal Setting
4. Performance Monitoring and Coaching
5. Performance Appraisal Methods
6. Conducting Performance Appraisals
7. Performance-Outcome Linkages
8. System Design and Implementation
9. Legal and Ethical Framework
10. Contemporary Challenges and Trends
Performance Monitoring and Coaching
Continuous Feedback Systems
Feedback Importance
Formal Feedback Mechanisms
Informal Feedback Opportunities
Feedback Timing
Feedback Quality
Specificity
Constructiveness
Actionability
Timeliness
Coaching Fundamentals
Manager as Coach Role
Coaching Mindset
Trust Building
Rapport Development
Coaching Skills Development
Coaching Techniques
Active Listening
Questioning Strategies
Guidance Provision
Support Mechanisms
Problem-Solving Facilitation
Mentoring Relationships
Coaching vs Mentoring
Mentoring Benefits
Mentor Selection
Relationship Management
Performance Documentation
Documentation Importance
Critical Incident Method
Performance Journals
Observation Logs
Checklist Systems
Objectivity Maintenance
Consistency Assurance
Mid-Cycle Reviews
Review Purpose
Timing Considerations
Check-in Processes
Goal Adjustments
Development Plan Updates
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3. Performance Planning and Goal Setting
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5. Performance Appraisal Methods