Leadership and Management

  1. Organizational Culture and Change
    1. Understanding Organizational Culture
      1. Elements of Culture
        1. Values and Beliefs
          1. Norms and Behaviors
            1. Symbols and Artifacts
              1. Language and Communication
              2. Types of Organizational Culture
                1. Clan Culture
                  1. Adhocracy Culture
                    1. Market Culture
                      1. Hierarchy Culture
                      2. Culture Assessment Methods
                      3. Shaping and Changing Culture
                        1. Culture Change Strategies
                          1. Leadership Role in Culture Change
                            1. Communication and Culture
                              1. Reinforcement Mechanisms
                              2. Change Management
                                1. Models of Change
                                  1. Kotter's 8-Step Process
                                    1. Lewin's Three-Stage Model
                                      1. ADKAR Model
                                        1. Bridges Transition Model
                                        2. Resistance to Change
                                          1. Sources of Resistance
                                            1. Strategies for Overcoming Resistance
                                              1. Building Change Readiness
                                              2. Change Implementation
                                                1. Change Planning
                                                  1. Stakeholder Engagement
                                                    1. Communication Strategies
                                                      1. Monitoring and Evaluation
                                                    2. Innovation and Creativity
                                                      1. Creating Innovation Culture
                                                        1. Encouraging Creative Thinking
                                                          1. Managing Innovation Process
                                                            1. Balancing Innovation and Operations

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                                                          7. Team Leadership and Group Dynamics

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                                                          9. Ethics and Social Responsibility