Leadership and Management

  1. Core Management Functions
    1. Planning Function
      1. Strategic Planning
        1. Environmental Analysis
          1. External Environment Scanning
            1. Internal Capability Assessment
              1. SWOT Analysis
                1. PESTLE Analysis
                2. Vision and Mission Development
                  1. Strategic Objective Setting
                    1. Strategy Formulation
                      1. Strategic Implementation Planning
                      2. Tactical Planning
                        1. Departmental Goal Setting
                          1. Resource Allocation Planning
                            1. Program and Project Planning
                              1. Budget Development
                              2. Operational Planning
                                1. Daily and Weekly Scheduling
                                  1. Task Assignment and Coordination
                                    1. Workflow Planning
                                      1. Performance Target Setting
                                      2. Contingency Planning
                                        1. Risk Identification and Assessment
                                          1. Scenario Planning
                                            1. Crisis Management Planning
                                              1. Business Continuity Planning
                                            2. Organizing Function
                                              1. Organizational Structure Design
                                                1. Functional Structure
                                                  1. Divisional Structure
                                                    1. Matrix Structure
                                                      1. Network Structure
                                                        1. Hybrid Structures
                                                        2. Authority and Responsibility
                                                          1. Chain of Command
                                                            1. Span of Control
                                                              1. Centralization vs Decentralization
                                                                1. Line vs Staff Authority
                                                                2. Job Design and Work Arrangement
                                                                  1. Job Specialization
                                                                    1. Job Rotation
                                                                      1. Job Enlargement
                                                                        1. Job Enrichment
                                                                          1. Team-Based Work Design
                                                                          2. Resource Organization
                                                                            1. Human Resource Allocation
                                                                              1. Financial Resource Distribution
                                                                                1. Physical Asset Management
                                                                                  1. Technology Resource Planning
                                                                                2. Staffing Function
                                                                                  1. Human Resource Planning
                                                                                    1. Workforce Forecasting
                                                                                      1. Skills Gap Analysis
                                                                                        1. Succession Planning
                                                                                        2. Recruitment and Selection
                                                                                          1. Job Analysis and Description
                                                                                            1. Recruitment Strategies
                                                                                              1. Selection Methods and Tools
                                                                                                1. Interview Techniques
                                                                                                  1. Background Verification
                                                                                                  2. Training and Development
                                                                                                    1. Orientation and Onboarding
                                                                                                      1. Skills Training Programs
                                                                                                        1. Leadership Development
                                                                                                          1. Career Development Planning
                                                                                                          2. Performance Management
                                                                                                            1. Performance Standard Setting
                                                                                                              1. Performance Monitoring
                                                                                                                1. Performance Appraisal Methods
                                                                                                                  1. Feedback and Coaching
                                                                                                                    1. Performance Improvement Plans
                                                                                                                    2. Compensation and Benefits
                                                                                                                      1. Salary Structure Design
                                                                                                                        1. Incentive and Bonus Systems
                                                                                                                          1. Benefits Administration
                                                                                                                            1. Recognition Programs
                                                                                                                          2. Controlling Function
                                                                                                                            1. Performance Measurement Systems
                                                                                                                              1. Key Performance Indicators (KPIs)
                                                                                                                                1. Balanced Scorecard Approach
                                                                                                                                  1. Benchmarking
                                                                                                                                    1. Performance Dashboards
                                                                                                                                    2. Control Process
                                                                                                                                      1. Standard Setting
                                                                                                                                        1. Performance Measurement
                                                                                                                                          1. Variance Analysis
                                                                                                                                            1. Corrective Action Implementation
                                                                                                                                            2. Types of Control
                                                                                                                                              1. Feedforward Control
                                                                                                                                                1. Concurrent Control
                                                                                                                                                  1. Feedback Control
                                                                                                                                                  2. Financial Controls
                                                                                                                                                    1. Budgetary Control
                                                                                                                                                      1. Cost Control
                                                                                                                                                        1. Financial Ratio Analysis
                                                                                                                                                          1. Audit and Compliance

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                                                                                                                                                      2. Management Theory and Practice

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                                                                                                                                                      4. Essential Management Skills