Organizational Communication

Organizational Communication is the study of how information is created, exchanged, and interpreted within the complex structures of an organization to achieve its goals. It examines the various channels and networks through which messages flow—including downward communication from leadership, upward feedback from employees, and horizontal collaboration among peers—across both formal and informal systems. This field is critical for coordinating activities, shaping corporate culture, managing change, and fostering employee morale, directly impacting an organization's overall efficiency, productivity, and success.

1. Introduction to Organizational Communication
   1. Defining Organizational Communication
      1. Core Definitions and Scope
      2. Distinguishing Features from Other Communication Contexts
      3. Evolution of the Field
   2. Importance of Communication in Organizations
      1. Impact on Organizational Effectiveness
      2. Role in Achieving Strategic Goals
      3. Consequences of Communication Failures
      4. Economic Costs of Poor Communication
   3. Organizations as Communication Systems
      1. Open Systems Perspective
      2. Communication as Organizational Lifeblood
      3. Interdependence of Organizational Units
      4. System Boundaries and Environment
   4. Primary Functions of Organizational Communication
      1. Control and Coordination
      2. Information Dissemination
      3. Socialization and Culture Building
      4. Motivation and Employee Engagement
      5. Innovation and Knowledge Sharing