Organizational Communication

  1. Theoretical Perspectives on Organizational Communication
    1. Classical Management Approaches
      1. Scientific Management Theory
        1. Task Specialization Principles
          1. Work Standardization
            1. Communication Implications
            2. Bureaucratic Theory
              1. Hierarchical Structure
                1. Formal Rules and Procedures
                  1. Written Communication Emphasis
                  2. Administrative Management
                    1. Management Principles
                      1. Division of Labor
                        1. Scalar Chain of Command
                        2. Communication Characteristics in Classical Theories
                          1. Formal Channel Emphasis
                            1. Top-Down Information Flow
                              1. Task-Oriented Focus
                                1. Limited Feedback Mechanisms
                              2. Human Relations and Human Resources Approaches
                                1. Hawthorne Studies
                                  1. Social Factors in Productivity
                                    1. Informal Group Dynamics
                                      1. Communication Implications
                                      2. Motivation Theories
                                        1. Maslow's Hierarchy of Needs
                                          1. Herzberg's Two-Factor Theory
                                            1. McGregor's Theory X and Theory Y
                                            2. Participative Management
                                              1. Likert's Management Systems
                                                1. Communication Pattern Changes
                                                2. Communication Features in Human Approaches
                                                  1. Informal Communication Recognition
                                                    1. Social and Psychological Needs Focus
                                                      1. Upward and Horizontal Communication
                                                        1. Employee Participation
                                                      2. Systems Theory Perspective
                                                        1. Core System Properties
                                                          1. Interdependence
                                                            1. Holism
                                                              1. Hierarchy
                                                                1. Equifinality
                                                                2. System Processes
                                                                  1. Input-Throughput-Output
                                                                    1. Feedback Mechanisms
                                                                      1. Homeostasis
                                                                        1. Adaptation
                                                                        2. Weick's Theory of Organizing
                                                                          1. Enactment Processes
                                                                            1. Selection Mechanisms
                                                                              1. Retention Systems
                                                                                1. Sensemaking Activities
                                                                                2. Communication as System Process
                                                                                3. Cultural Perspective
                                                                                  1. Organizational Culture Foundations
                                                                                    1. Culture Definition and Components
                                                                                      1. Culture Formation Processes
                                                                                      2. Cultural Elements
                                                                                        1. Values and Beliefs
                                                                                          1. Norms and Expectations
                                                                                            1. Stories and Narratives
                                                                                              1. Rituals and Ceremonies
                                                                                                1. Symbols and Artifacts
                                                                                                  1. Language and Jargon
                                                                                                  2. Schein's Cultural Model
                                                                                                    1. Observable Artifacts
                                                                                                      1. Espoused Values
                                                                                                        1. Basic Underlying Assumptions
                                                                                                        2. Communication's Role in Culture
                                                                                                          1. Culture Creation
                                                                                                            1. Culture Maintenance
                                                                                                              1. Culture Change
                                                                                                            2. Critical and Postmodern Perspectives
                                                                                                              1. Power and Control Analysis
                                                                                                                1. Sources of Organizational Power
                                                                                                                  1. Communication as Control Mechanism
                                                                                                                    1. Resistance and Agency
                                                                                                                    2. Concertive Control Theory
                                                                                                                      1. Peer-Based Control Systems
                                                                                                                        1. Value-Based Control
                                                                                                                        2. Feminist Organizational Theory
                                                                                                                          1. Gendered Communication Patterns
                                                                                                                            1. Patriarchal Structure Challenges
                                                                                                                              1. Alternative Organizing Forms
                                                                                                                              2. Postmodern Approaches
                                                                                                                                1. Discourse Analysis
                                                                                                                                  1. Deconstruction of Narratives
                                                                                                                                    1. Multiple Voices and Perspectives
                                                                                                                                      1. Marginalized Group Experiences

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                                                                                                                                  2. Foundational Communication Concepts

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                                                                                                                                  4. Communication Flow and Network Structures