Organizational Communication

  1. Organizational Change and Innovation
    1. Change Models and Processes
      1. Lewin's Three-Stage Model
        1. Kotter's Eight-Step Process
          1. Bridges Transition Model
            1. Appreciative Inquiry
            2. Change Communication Strategies
              1. Change Readiness Assessment
                1. Stakeholder Analysis
                  1. Communication Planning
                    1. Message Development
                    2. Communication Throughout Change
                      1. Pre-Change Communication
                        1. Implementation Communication
                          1. Post-Change Communication
                            1. Continuous Communication
                            2. Resistance Management
                              1. Resistance Sources
                                1. Resistance Identification
                                  1. Communication Strategies
                                    1. Participation and Involvement
                                    2. Innovation Communication
                                      1. Innovation Climate Creation
                                        1. Idea Generation Support
                                          1. Innovation Diffusion
                                            1. Knowledge Transfer
                                              1. Learning Organization Communication

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                                            8. Conflict and Negotiation

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                                            10. Technology and Digital Communication