Business Process Management (BPM) and Modeling

  1. Organizational Aspects of BPM
    1. BPM Governance
      1. Governance Framework
        1. Roles and Responsibilities
          1. Process Owner
            1. Process Steward
              1. Process Analyst
                1. Process Architect
                2. Process Governance Bodies
                  1. Steering Committee
                    1. Center of Excellence
                      1. Process Review Boards
                      2. Governance Policies and Standards
                        1. Process Documentation Standards
                        2. Organizational Structure for BPM
                          1. Process-Oriented Organization Design
                            1. Cross-Functional Teams
                              1. Process Management Office
                                1. Reporting Relationships
                                2. Change Management
                                  1. Change Management Principles
                                    1. Stakeholder Management
                                      1. Communication Strategy
                                        1. Training and Development
                                          1. Resistance Management
                                          2. Process Culture
                                            1. Building Process Awareness
                                              1. Process Thinking
                                                1. Collaborative Culture
                                                  1. Continuous Improvement Mindset
                                                  2. Performance Management
                                                    1. Process-Based Performance Systems
                                                      1. Incentive Alignment
                                                        1. Performance Reviews
                                                          1. Recognition Programs

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                                                        6. BPM Technology and Systems

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                                                        8. BPM Strategy and Implementation