Business Process Management (BPM) and Modeling

  1. The BPM Lifecycle
    1. Process Identification and Discovery
      1. Process Inventory Creation
        1. Process Scoping
          1. Process Boundary Definition
            1. Process Discovery Methods
              1. Workshops and Interviews
                1. Document Analysis
                  1. Direct Observation
                    1. Process Mining
                    2. Process Prioritization
                      1. Process Selection Criteria
                      2. Process Modeling
                        1. Purpose of Process Modeling
                          1. Communication and Understanding
                            1. Analysis and Simulation
                              1. Documentation and Standardization
                                1. Automation Blueprint
                                2. Levels of Process Modeling
                                  1. Descriptive Modeling
                                    1. Analytical Modeling
                                      1. Executable Modeling
                                      2. Process Modeling Approaches
                                        1. Top-Down Modeling
                                          1. Bottom-Up Modeling
                                            1. Middle-Out Modeling
                                            2. Model Granularity
                                              1. High-Level Process Maps
                                                1. Detailed Process Models
                                                  1. Procedure-Level Documentation
                                                2. Process Analysis
                                                  1. Qualitative Analysis Techniques
                                                    1. Value-Added Analysis
                                                      1. Root Cause Analysis
                                                        1. Issue Identification
                                                          1. Stakeholder Analysis
                                                            1. Process Walkthrough
                                                            2. Quantitative Analysis Techniques
                                                              1. Flow Analysis
                                                                1. Cycle Time Analysis
                                                                  1. Throughput Analysis
                                                                    1. Capacity Analysis
                                                                      1. Queuing Analysis
                                                                        1. Statistical Process Control
                                                                        2. Process Simulation
                                                                          1. Simulation Modeling
                                                                            1. Scenario Analysis
                                                                              1. Resource Optimization
                                                                                1. Performance Prediction
                                                                              2. Process Improvement and Redesign
                                                                                1. Improvement Paradigms
                                                                                  1. Continuous Improvement
                                                                                    1. Radical Redesign
                                                                                      1. Breakthrough Innovation
                                                                                      2. Process Redesign Principles
                                                                                        1. Elimination
                                                                                          1. Simplification
                                                                                            1. Integration
                                                                                              1. Automation
                                                                                                1. Parallelization
                                                                                                2. Redesign Heuristics
                                                                                                  1. Task-Level Heuristics
                                                                                                    1. Flow-Level Heuristics
                                                                                                      1. Resource-Level Heuristics
                                                                                                      2. Benchmarking
                                                                                                        1. Internal Benchmarking
                                                                                                          1. Competitive Benchmarking
                                                                                                            1. Best Practice Identification
                                                                                                          2. Process Implementation
                                                                                                            1. Implementation Planning
                                                                                                              1. Change Management
                                                                                                                1. Training and Development
                                                                                                                  1. System Integration
                                                                                                                    1. Pilot Testing
                                                                                                                      1. Rollout Strategy
                                                                                                                      2. Process Monitoring and Control
                                                                                                                        1. Performance Measurement
                                                                                                                          1. Process Monitoring
                                                                                                                            1. Control Mechanisms
                                                                                                                              1. Continuous Monitoring
                                                                                                                                1. Performance Reporting

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                                                                                                                              2. Process Fundamentals

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                                                                                                                              4. Process Modeling Notations and Techniques