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Business and Management
Management and Leadership
General Management
Business Process Management (BPM) and Modeling
1. Introduction to Business Process Management
2. Process Fundamentals
3. The BPM Lifecycle
4. Process Modeling Notations and Techniques
5. Process Analysis and Measurement
6. BPM Technology and Systems
7. Organizational Aspects of BPM
8. BPM Strategy and Implementation
9. BPM Maturity and Continuous Improvement
10. Industry Applications and Case Studies
11. Advanced BPM Topics
12. Future Trends in BPM
10.
Industry Applications and Case Studies
10.1.
BPM in Different Industries
10.1.1.
Manufacturing
10.1.2.
Financial Services
10.1.3.
Healthcare
10.1.4.
Government
10.1.5.
Retail
10.1.6.
Telecommunications
10.2.
Process Types by Industry
10.2.1.
Customer-Facing Processes
10.2.2.
Operational Processes
10.2.3.
Support Processes
10.2.4.
Regulatory Processes
10.3.
Implementation Patterns
10.3.1.
Common Process Patterns
10.3.2.
Industry-Specific Patterns
10.3.3.
Best Practices by Industry
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9. BPM Maturity and Continuous Improvement
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11. Advanced BPM Topics