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Business and Management
Management and Leadership
General Management
Business Process Management (BPM) and Modeling
1. Introduction to Business Process Management
2. Process Fundamentals
3. The BPM Lifecycle
4. Process Modeling Notations and Techniques
5. Process Analysis and Measurement
6. BPM Technology and Systems
7. Organizational Aspects of BPM
8. BPM Strategy and Implementation
9. BPM Maturity and Continuous Improvement
10. Industry Applications and Case Studies
11. Advanced BPM Topics
12. Future Trends in BPM
Industry Applications and Case Studies
BPM in Different Industries
Manufacturing
Financial Services
Healthcare
Government
Retail
Telecommunications
Process Types by Industry
Customer-Facing Processes
Operational Processes
Support Processes
Regulatory Processes
Implementation Patterns
Common Process Patterns
Industry-Specific Patterns
Best Practices by Industry
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9. BPM Maturity and Continuous Improvement
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11. Advanced BPM Topics