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Business and Management
Management and Leadership
General Management
Business Process Management (BPM) and Modeling
1. Introduction to Business Process Management
2. Process Fundamentals
3. The BPM Lifecycle
4. Process Modeling Notations and Techniques
5. Process Analysis and Measurement
6. BPM Technology and Systems
7. Organizational Aspects of BPM
8. BPM Strategy and Implementation
9. BPM Maturity and Continuous Improvement
10. Industry Applications and Case Studies
11. Advanced BPM Topics
12. Future Trends in BPM
Process Fundamentals
Understanding Business Processes
Process Definition and Characteristics
Process Components
Process Boundaries
Process Inputs and Outputs
Process Classification
Core Processes
Support Processes
Management Processes
Operational vs. Strategic Processes
Process Hierarchy
Process Maps
Process Groups
Sub-processes
Activities and Tasks
Process Relationships
Process Dependencies
Process Interfaces
Cross-Functional Processes
Process Networks
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1. Introduction to Business Process Management
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3. The BPM Lifecycle