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Business and Management
Management and Leadership
General Management
Business Process Management (BPM) and Modeling
1. Introduction to Business Process Management
2. Process Fundamentals
3. The BPM Lifecycle
4. Process Modeling Notations and Techniques
5. Process Analysis and Measurement
6. BPM Technology and Systems
7. Organizational Aspects of BPM
8. BPM Strategy and Implementation
9. BPM Maturity and Continuous Improvement
10. Industry Applications and Case Studies
11. Advanced BPM Topics
12. Future Trends in BPM
2.
Process Fundamentals
2.1.
Understanding Business Processes
2.1.1.
Process Definition and Characteristics
2.1.2.
Process Components
2.1.3.
Process Boundaries
2.1.4.
Process Inputs and Outputs
2.2.
Process Classification
2.2.1.
Core Processes
2.2.2.
Support Processes
2.2.3.
Management Processes
2.2.4.
Operational vs. Strategic Processes
2.3.
Process Hierarchy
2.3.1.
Process Maps
2.3.2.
Process Groups
2.3.3.
Sub-processes
2.3.4.
Activities and Tasks
2.4.
Process Relationships
2.4.1.
Process Dependencies
2.4.2.
Process Interfaces
2.4.3.
Cross-Functional Processes
2.4.4.
Process Networks
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1. Introduction to Business Process Management
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3. The BPM Lifecycle