Business Process Management

  1. BPM Implementation and Change Management
    1. BPM Program Management
      1. Program Planning
        1. Vision and Strategy
          1. Roadmap Development
            1. Resource Planning
              1. Risk Management
              2. Program Execution
                1. Project Portfolio Management
                  1. Progress Monitoring
                    1. Issue Resolution
                      1. Stakeholder Management
                      2. Program Governance
                        1. Steering Committee
                          1. Program Office
                            1. Decision Making
                              1. Communication
                            2. Change Management for BPM
                              1. Change Strategy Development
                                1. Change Impact Assessment
                                  1. Stakeholder Analysis
                                    1. Communication Strategy
                                      1. Training Strategy
                                      2. Change Implementation
                                        1. Awareness Building
                                          1. Skill Development
                                            1. Behavior Change
                                              1. Culture Transformation
                                              2. Change Sustainability
                                                1. Reinforcement Mechanisms
                                                  1. Continuous Support
                                                    1. Performance Integration
                                                      1. Feedback Systems
                                                    2. BPM Maturity Assessment
                                                      1. Maturity Models
                                                        1. Process Maturity Levels
                                                          1. Assessment Criteria
                                                            1. Maturity Indicators
                                                            2. Assessment Process
                                                              1. Current State Assessment
                                                                1. Gap Analysis
                                                                  1. Improvement Planning
                                                                    1. Progress Tracking
                                                                    2. Maturity Advancement
                                                                      1. Capability Building
                                                                        1. Infrastructure Development
                                                                          1. Culture Evolution
                                                                            1. Performance Improvement

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                                                                        7. Advanced BPM Concepts and Applications

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                                                                        9. Future Trends and Emerging Technologies