Business Process Management

  1. Process Modeling and Documentation
    1. Process Modeling Fundamentals
      1. Purpose and Objectives of Process Modeling
        1. Communication and Understanding
          1. Analysis and Improvement
            1. Documentation and Knowledge Management
              1. Training and Onboarding
              2. Modeling Perspectives
                1. Functional Perspective
                  1. Behavioral Perspective
                    1. Organizational Perspective
                      1. Informational Perspective
                      2. Modeling Levels and Granularity
                        1. High-Level Process Maps
                          1. Detailed Process Models
                            1. Procedure Documentation
                              1. Work Instructions
                            2. Process Modeling Notations and Standards
                              1. Business Process Model and Notation (BPMN)
                                1. BPMN Elements and Symbols
                                  1. Events
                                    1. Activities
                                      1. Gateways
                                        1. Flows
                                          1. Artifacts
                                            1. Pools and Lanes
                                            2. BPMN Best Practices
                                              1. BPMN Modeling Guidelines
                                                1. Advanced BPMN Concepts
                                                2. Flowcharts
                                                  1. Basic Flowchart Symbols
                                                    1. Flowchart Construction Rules
                                                      1. Use Cases and Applications
                                                      2. Value Stream Mapping
                                                        1. Current State Mapping
                                                          1. Future State Mapping
                                                            1. Implementation Planning
                                                            2. Other Modeling Notations
                                                              1. UML Activity Diagrams
                                                                1. Event-Driven Process Chains
                                                                  1. IDEF0 Methodology
                                                                    1. Petri Nets
                                                                  2. Model Quality and Validation
                                                                    1. Model Quality Criteria
                                                                      1. Completeness
                                                                        1. Correctness
                                                                          1. Consistency
                                                                            1. Clarity
                                                                              1. Relevance
                                                                              2. Model Validation Techniques
                                                                                1. Stakeholder Review
                                                                                  1. Walk-Through Sessions
                                                                                    1. Simulation Validation
                                                                                      1. Data Validation
                                                                                      2. Model Maintenance and Updates
                                                                                        1. Version Control
                                                                                          1. Change Management
                                                                                            1. Regular Reviews
                                                                                              1. Continuous Updates

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                                                                                          2. BPM Lifecycle and Methodology

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                                                                                          4. BPM Technology and Tools