Project Communication Management

  1. Manage Communications
    1. Purpose and Objectives
      1. Ensuring Timely Information Distribution
        1. Supporting Project Decision-Making
          1. Maintaining Stakeholder Engagement
            1. Facilitating Team Collaboration
            2. Information Distribution Process
              1. Information Collection
                1. Performance Data Gathering
                  1. Status Information Compilation
                    1. Issue Identification
                      1. Change Information Capture
                      2. Communication Creation
                        1. Message Development
                          1. Content Organization
                            1. Format Application
                              1. Quality Review
                              2. Information Transmission
                                1. Channel Selection
                                  1. Timing Coordination
                                    1. Delivery Confirmation
                                    2. Receipt Confirmation
                                      1. Acknowledgment Tracking
                                        1. Understanding Verification
                                          1. Feedback Collection
                                        2. Inputs to Managing Communications
                                          1. Project Management Plan
                                            1. Communications Management Plan
                                              1. Stakeholder Engagement Plan
                                                1. Other Subsidiary Plans
                                                2. Project Documents
                                                  1. Issue Log
                                                    1. Change Log
                                                      1. Lessons Learned Register
                                                        1. Quality Reports
                                                          1. Risk Register
                                                            1. Stakeholder Register
                                                            2. Work Performance Reports
                                                              1. Enterprise Environmental Factors
                                                                1. Organizational Process Assets
                                                                2. Tools and Techniques for Managing Communications
                                                                  1. Communication Technology
                                                                    1. Email Systems
                                                                      1. Project Management Software
                                                                        1. Collaboration Platforms
                                                                          1. Video Conferencing Tools
                                                                            1. Document Management Systems
                                                                            2. Communication Methods
                                                                              1. Interactive Communication
                                                                                1. Push Communication
                                                                                  1. Pull Communication
                                                                                  2. Communication Skills
                                                                                    1. Active Listening
                                                                                      1. Listening Techniques
                                                                                        1. Attention Management
                                                                                          1. Comprehension Verification
                                                                                          2. Effective Speaking
                                                                                            1. Verbal Communication Skills
                                                                                              1. Presentation Techniques
                                                                                                1. Voice Modulation
                                                                                                2. Written Communication
                                                                                                  1. Writing Clarity
                                                                                                    1. Document Structure
                                                                                                      1. Professional Tone
                                                                                                      2. Nonverbal Communication
                                                                                                        1. Body Language Awareness
                                                                                                          1. Facial Expressions
                                                                                                            1. Gestures and Posture
                                                                                                            2. Visual Communication
                                                                                                              1. Charts and Graphs
                                                                                                                1. Diagrams and Flowcharts
                                                                                                                  1. Infographics
                                                                                                                2. Project Reporting
                                                                                                                  1. Status Reports
                                                                                                                    1. Progress Summaries
                                                                                                                      1. Milestone Updates
                                                                                                                        1. Performance Metrics
                                                                                                                        2. Progress Reports
                                                                                                                          1. Detailed Progress Analysis
                                                                                                                            1. Trend Identification
                                                                                                                              1. Variance Analysis
                                                                                                                              2. Forecasting Reports
                                                                                                                                1. Future Performance Predictions
                                                                                                                                  1. Risk Projections
                                                                                                                                    1. Resource Forecasts
                                                                                                                                    2. Dashboard Reports
                                                                                                                                      1. Key Performance Indicators
                                                                                                                                        1. Visual Status Displays
                                                                                                                                          1. Real-time Updates
                                                                                                                                        2. Information Management Systems
                                                                                                                                          1. Document Management
                                                                                                                                            1. Version Control
                                                                                                                                              1. Access Control
                                                                                                                                                1. Storage Organization
                                                                                                                                                2. Knowledge Management
                                                                                                                                                  1. Information Categorization
                                                                                                                                                    1. Search Capabilities
                                                                                                                                                      1. Knowledge Sharing
                                                                                                                                                    2. Interpersonal and Team Skills
                                                                                                                                                      1. Conflict Management
                                                                                                                                                        1. Conflict Identification
                                                                                                                                                          1. Resolution Techniques
                                                                                                                                                            1. Mediation Skills
                                                                                                                                                            2. Cultural Awareness
                                                                                                                                                              1. Cultural Sensitivity
                                                                                                                                                                1. Cross-Cultural Communication
                                                                                                                                                                  1. Cultural Adaptation
                                                                                                                                                                  2. Political Awareness
                                                                                                                                                                    1. Organizational Politics
                                                                                                                                                                      1. Stakeholder Dynamics
                                                                                                                                                                        1. Influence Networks
                                                                                                                                                                        2. Emotional Intelligence
                                                                                                                                                                          1. Self-Awareness
                                                                                                                                                                            1. Social Awareness
                                                                                                                                                                              1. Relationship Management
                                                                                                                                                                              2. Networking
                                                                                                                                                                                1. Relationship Building
                                                                                                                                                                                  1. Professional Networks
                                                                                                                                                                                    1. Stakeholder Connections
                                                                                                                                                                                  2. Meetings
                                                                                                                                                                                    1. Meeting Planning
                                                                                                                                                                                      1. Meeting Facilitation
                                                                                                                                                                                        1. Meeting Documentation
                                                                                                                                                                                      2. Outputs of Managing Communications
                                                                                                                                                                                        1. Project Communications
                                                                                                                                                                                          1. Performance Reports
                                                                                                                                                                                            1. Project Presentations
                                                                                                                                                                                              1. Project Records
                                                                                                                                                                                                1. Feedback from Stakeholders
                                                                                                                                                                                                2. Project Management Plan Updates
                                                                                                                                                                                                  1. Project Documents Updates
                                                                                                                                                                                                    1. Organizational Process Assets Updates

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                                                                                                                                                                                                  3. Plan Communications Management

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                                                                                                                                                                                                  5. Monitor Communications