Labour Arbitration

  1. The Grievance Procedure
    1. Definition of a Grievance
      1. Nature of Disputes Covered
        1. Contractual vs. Statutory Grievances
          1. Distinction from Complaints
          2. Types of Grievances
            1. Individual Grievance
              1. Definition and Examples
                1. Personal Impact
                2. Group Grievance
                  1. Definition and Examples
                    1. Common Issues Affecting Multiple Employees
                    2. Policy Grievance
                      1. Definition and Scope
                        1. Union-Initiated Disputes
                        2. Union Grievance
                          1. Circumstances and Rationale
                            1. Institutional Rights
                            2. Employer Grievance
                              1. Less Common but Possible
                                1. Examples and Procedures
                              2. Steps in the Grievance Process
                                1. Informal Complaint Stage
                                  1. Attempt at Informal Resolution
                                    1. Documentation and Record-Keeping
                                      1. Time Limits for Informal Resolution
                                      2. Formal Written Stages
                                        1. Step 1 Grievance
                                          1. Submission Requirements
                                            1. Level of Management Response
                                            2. Step 2 Grievance
                                              1. Escalation Procedures
                                                1. Higher Management Involvement
                                                2. Additional Steps
                                                  1. Variations in Collective Agreements
                                                3. Role of Shop Stewards and Union Representatives
                                                  1. Advocacy and Support
                                                    1. Communication with Members
                                                      1. Investigation and Preparation
                                                      2. Role of Supervisors and Management
                                                        1. Investigation and Response
                                                          1. Record of Proceedings
                                                            1. Authority to Settle
                                                          2. Procedural Requirements
                                                            1. Timeliness and Mandatory Time Limits
                                                              1. Consequences of Missed Deadlines
                                                                1. Extension of Time Limits
                                                                2. Written Grievance Forms
                                                                  1. Required Information
                                                                    1. Clarity and Specificity
                                                                      1. Amendment of Grievances
                                                                      2. Proper Parties
                                                                        1. Standing to Grieve
                                                                          1. Union Authorization
                                                                        2. Settlement at the Grievance Stage
                                                                          1. Negotiated Resolutions
                                                                            1. Without Prejudice Discussions
                                                                              1. Memoranda of Settlement

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                                                                            3. Key Parties and Roles

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                                                                            5. Pre-Arbitration Stage