Business Management

  1. Organizing
    1. Fundamentals of Organizing
      1. The Nature of Organizing
        1. Definition and Purpose
          1. Organizing Process
            1. Relationship to Other Functions
            2. Organizational Structure
              1. Formal Structure
                1. Official Relationships
                  1. Authority Lines
                    1. Communication Channels
                    2. Informal Structure
                      1. Unofficial Relationships
                        1. Social Networks
                          1. Informal Communication
                        2. Organizational Design Principles
                          1. Unity of Command
                            1. Scalar Principle
                              1. Span of Management
                                1. Division of Labor
                                  1. Coordination
                                2. Elements of Organizational Structure
                                  1. Work Specialization
                                    1. Job Specialization Benefits
                                      1. Efficiency Gains
                                        1. Skill Development
                                          1. Reduced Training Costs
                                          2. Job Specialization Drawbacks
                                            1. Boredom and Monotony
                                              1. Reduced Flexibility
                                                1. Coordination Challenges
                                                2. Optimal Specialization Level
                                                3. Departmentalization
                                                  1. Functional Departmentalization
                                                    1. Similar Activities Grouping
                                                      1. Expertise Concentration
                                                        1. Advantages and Disadvantages
                                                        2. Product Departmentalization
                                                          1. Product Line Focus
                                                            1. Market Responsiveness
                                                              1. Advantages and Disadvantages
                                                              2. Geographic Departmentalization
                                                                1. Regional Organization
                                                                  1. Local Market Adaptation
                                                                    1. Advantages and Disadvantages
                                                                    2. Process Departmentalization
                                                                      1. Work Flow Organization
                                                                        1. Process Efficiency
                                                                          1. Advantages and Disadvantages
                                                                          2. Customer Departmentalization
                                                                            1. Customer Group Focus
                                                                              1. Service Customization
                                                                                1. Advantages and Disadvantages
                                                                                2. Matrix Departmentalization
                                                                                  1. Dual Reporting Relationships
                                                                                    1. Project and Functional Focus
                                                                                      1. Advantages and Disadvantages
                                                                                    2. Chain of Command
                                                                                      1. Authority Concept
                                                                                        1. Right to Command
                                                                                          1. Decision-Making Power
                                                                                            1. Resource Control
                                                                                            2. Types of Authority
                                                                                              1. Line Authority
                                                                                                1. Staff Authority
                                                                                                  1. Functional Authority
                                                                                                  2. Responsibility
                                                                                                    1. Obligation to Perform
                                                                                                      1. Accountability
                                                                                                        1. Authority-Responsibility Balance
                                                                                                        2. Unity of Command Principle
                                                                                                        3. Span of Control
                                                                                                          1. Factors Affecting Span
                                                                                                            1. Subordinate Capabilities
                                                                                                              1. Task Complexity
                                                                                                                1. Standardization Level
                                                                                                                  1. Manager Capabilities
                                                                                                                  2. Wide Span of Control
                                                                                                                    1. Advantages
                                                                                                                      1. Disadvantages
                                                                                                                        1. Appropriate Situations
                                                                                                                        2. Narrow Span of Control
                                                                                                                          1. Advantages
                                                                                                                            1. Disadvantages
                                                                                                                              1. Appropriate Situations
                                                                                                                            2. Centralization and Decentralization
                                                                                                                              1. Centralization
                                                                                                                                1. Decision Authority Concentration
                                                                                                                                  1. Advantages
                                                                                                                                    1. Disadvantages
                                                                                                                                    2. Decentralization
                                                                                                                                      1. Decision Authority Distribution
                                                                                                                                        1. Advantages
                                                                                                                                          1. Disadvantages
                                                                                                                                          2. Factors Influencing Centralization
                                                                                                                                            1. Organization Size
                                                                                                                                              1. Environmental Uncertainty
                                                                                                                                                1. Management Philosophy
                                                                                                                                                2. Delegation Process
                                                                                                                                                  1. Authority Assignment
                                                                                                                                                    1. Responsibility Creation
                                                                                                                                                      1. Accountability Establishment
                                                                                                                                                    2. Formalization
                                                                                                                                                      1. Rules and Procedures
                                                                                                                                                        1. Job Descriptions
                                                                                                                                                          1. Policy Manuals
                                                                                                                                                            1. High vs. Low Formalization
                                                                                                                                                              1. Benefits and Drawbacks
                                                                                                                                                            2. Organizational Design Types
                                                                                                                                                              1. Traditional Organizational Designs
                                                                                                                                                                1. Simple Structure
                                                                                                                                                                  1. Characteristics
                                                                                                                                                                    1. Advantages
                                                                                                                                                                      1. Disadvantages
                                                                                                                                                                        1. Appropriate Situations
                                                                                                                                                                        2. Functional Structure
                                                                                                                                                                          1. Characteristics
                                                                                                                                                                            1. Advantages
                                                                                                                                                                              1. Disadvantages
                                                                                                                                                                                1. Appropriate Situations
                                                                                                                                                                                2. Divisional Structure
                                                                                                                                                                                  1. Product Divisions
                                                                                                                                                                                    1. Geographic Divisions
                                                                                                                                                                                      1. Customer Divisions
                                                                                                                                                                                        1. Advantages
                                                                                                                                                                                          1. Disadvantages
                                                                                                                                                                                        2. Contemporary Organizational Designs
                                                                                                                                                                                          1. Team-Based Structure
                                                                                                                                                                                            1. Cross-Functional Teams
                                                                                                                                                                                              1. Self-Managed Teams
                                                                                                                                                                                                1. Problem-Solving Teams
                                                                                                                                                                                                  1. Advantages and Challenges
                                                                                                                                                                                                  2. Matrix Structure
                                                                                                                                                                                                    1. Dual Reporting Relationships
                                                                                                                                                                                                      1. Project Matrix
                                                                                                                                                                                                        1. Functional Matrix
                                                                                                                                                                                                          1. Balanced Matrix
                                                                                                                                                                                                            1. Advantages and Disadvantages
                                                                                                                                                                                                            2. Project Structure
                                                                                                                                                                                                              1. Temporary Organization
                                                                                                                                                                                                                1. Project Teams
                                                                                                                                                                                                                  1. Project Management
                                                                                                                                                                                                                  2. Boundaryless Organization
                                                                                                                                                                                                                    1. Virtual Structure
                                                                                                                                                                                                                      1. Network Organization
                                                                                                                                                                                                                        1. Modular Organization
                                                                                                                                                                                                                        2. Learning Organization
                                                                                                                                                                                                                          1. Knowledge Creation
                                                                                                                                                                                                                            1. Knowledge Sharing
                                                                                                                                                                                                                              1. Continuous Learning
                                                                                                                                                                                                                          2. Organizational Culture and Change
                                                                                                                                                                                                                            1. Understanding Organizational Culture
                                                                                                                                                                                                                              1. Culture Definition
                                                                                                                                                                                                                                1. Culture Components
                                                                                                                                                                                                                                  1. Observable Artifacts
                                                                                                                                                                                                                                    1. Espoused Values
                                                                                                                                                                                                                                      1. Basic Assumptions
                                                                                                                                                                                                                                    2. Cultural Dimensions
                                                                                                                                                                                                                                      1. Hofstede's Cultural Dimensions
                                                                                                                                                                                                                                        1. Power Distance
                                                                                                                                                                                                                                          1. Individualism vs. Collectivism
                                                                                                                                                                                                                                            1. Masculinity vs. Femininity
                                                                                                                                                                                                                                              1. Uncertainty Avoidance
                                                                                                                                                                                                                                                1. Long-term vs. Short-term Orientation
                                                                                                                                                                                                                                              2. Creating and Maintaining Culture
                                                                                                                                                                                                                                                1. Leadership Role in Culture
                                                                                                                                                                                                                                                  1. Socialization Process
                                                                                                                                                                                                                                                    1. Pre-arrival Stage
                                                                                                                                                                                                                                                      1. Encounter Stage
                                                                                                                                                                                                                                                        1. Metamorphosis Stage
                                                                                                                                                                                                                                                        2. Cultural Transmission Methods
                                                                                                                                                                                                                                                          1. Stories and Legends
                                                                                                                                                                                                                                                            1. Rituals and Ceremonies
                                                                                                                                                                                                                                                              1. Symbols and Language
                                                                                                                                                                                                                                                            2. Culture and Performance
                                                                                                                                                                                                                                                              1. Strong vs. Weak Cultures
                                                                                                                                                                                                                                                                1. Culture-Performance Relationship
                                                                                                                                                                                                                                                                  1. Cultural Fit

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                                                                                                                                                                                                                                                              5. Leading