Business Management

  1. Planning and Strategic Management
    1. Fundamentals of Planning
      1. The Nature of Planning
        1. Definition and Purpose
          1. Benefits of Planning
            1. Limitations of Planning
              1. Planning vs. Forecasting
              2. The Planning Process
                1. Situational Analysis
                  1. Goal Setting
                    1. Alternative Development
                      1. Alternative Evaluation
                        1. Plan Selection
                          1. Implementation Planning
                            1. Monitoring and Control
                            2. Types of Plans
                              1. Time Horizon Classification
                                1. Long-Range Plans (Strategic)
                                  1. 3-5 Year Timeframe
                                    1. Organizational Direction
                                      1. Major Resource Commitments
                                      2. Medium-Range Plans (Tactical)
                                        1. 1-3 Year Timeframe
                                          1. Departmental Focus
                                            1. Resource Allocation
                                            2. Short-Range Plans (Operational)
                                              1. Daily to Annual Timeframe
                                                1. Specific Activities
                                                  1. Detailed Procedures
                                                2. Organizational Level Classification
                                                  1. Corporate-Level Plans
                                                    1. Business-Level Plans
                                                      1. Functional-Level Plans
                                                        1. Individual-Level Plans
                                                        2. Use Classification
                                                          1. Standing Plans
                                                            1. Policies
                                                              1. Procedures
                                                                1. Rules and Regulations
                                                                2. Single-Use Plans
                                                                  1. Programs
                                                                    1. Projects
                                                                      1. Budgets
                                                                    2. Contingency Planning
                                                                      1. Risk Assessment
                                                                        1. Scenario Development
                                                                          1. Alternative Strategies
                                                                            1. Crisis Management Plans
                                                                          2. Planning Tools and Techniques
                                                                            1. Forecasting Methods
                                                                              1. Qualitative Forecasting
                                                                                1. Quantitative Forecasting
                                                                                  1. Time Series Analysis
                                                                                    1. Causal Models
                                                                                    2. Scheduling Techniques
                                                                                      1. Gantt Charts
                                                                                        1. PERT (Program Evaluation and Review Technique)
                                                                                          1. Critical Path Method (CPM)
                                                                                          2. Budgeting
                                                                                            1. Operating Budgets
                                                                                              1. Capital Budgets
                                                                                                1. Cash Flow Budgets
                                                                                            2. Strategic Management
                                                                                              1. Strategic Management Process
                                                                                                1. Strategic Analysis
                                                                                                  1. External Environment Analysis
                                                                                                    1. Internal Environment Analysis
                                                                                                      1. Competitive Analysis
                                                                                                      2. Strategy Formulation
                                                                                                        1. Mission and Vision Development
                                                                                                          1. Objective Setting
                                                                                                            1. Strategy Generation
                                                                                                              1. Strategy Evaluation and Selection
                                                                                                              2. Strategy Implementation
                                                                                                                1. Resource Allocation
                                                                                                                  1. Organizational Design
                                                                                                                    1. Leadership and Culture
                                                                                                                      1. Control Systems
                                                                                                                      2. Strategy Evaluation and Control
                                                                                                                        1. Performance Measurement
                                                                                                                          1. Strategic Control
                                                                                                                            1. Corrective Actions
                                                                                                                          2. Mission, Vision, and Values
                                                                                                                            1. Mission Statement
                                                                                                                              1. Purpose Definition
                                                                                                                                1. Stakeholder Focus
                                                                                                                                  1. Business Scope
                                                                                                                                    1. Competitive Advantage
                                                                                                                                    2. Vision Statement
                                                                                                                                      1. Future Aspirations
                                                                                                                                        1. Inspirational Goals
                                                                                                                                          1. Long-term Direction
                                                                                                                                          2. Core Values
                                                                                                                                            1. Guiding Principles
                                                                                                                                              1. Behavioral Standards
                                                                                                                                                1. Decision-Making Framework
                                                                                                                                              2. Strategic Objectives
                                                                                                                                                1. Financial Objectives
                                                                                                                                                  1. Profitability Goals
                                                                                                                                                    1. Growth Targets
                                                                                                                                                      1. Return on Investment
                                                                                                                                                      2. Strategic Objectives
                                                                                                                                                        1. Market Position
                                                                                                                                                          1. Competitive Advantage
                                                                                                                                                            1. Innovation Goals
                                                                                                                                                            2. SMART Objectives
                                                                                                                                                              1. Specific
                                                                                                                                                                1. Measurable
                                                                                                                                                                  1. Achievable
                                                                                                                                                                    1. Relevant
                                                                                                                                                                      1. Time-bound
                                                                                                                                                                    2. Levels of Strategy
                                                                                                                                                                      1. Corporate-Level Strategy
                                                                                                                                                                        1. Portfolio Management
                                                                                                                                                                          1. Diversification Strategies
                                                                                                                                                                            1. Unrelated Diversification
                                                                                                                                                                            2. Integration Strategies
                                                                                                                                                                              1. Vertical Integration
                                                                                                                                                                                1. Horizontal Integration
                                                                                                                                                                                2. International Strategies
                                                                                                                                                                                  1. Global Strategy
                                                                                                                                                                                    1. Multidomestic Strategy
                                                                                                                                                                                      1. Transnational Strategy
                                                                                                                                                                                    2. Business-Level Strategy
                                                                                                                                                                                      1. Competitive Positioning
                                                                                                                                                                                        1. Generic Strategies
                                                                                                                                                                                          1. Cost Leadership
                                                                                                                                                                                            1. Low-Cost Production
                                                                                                                                                                                              1. Economies of Scale
                                                                                                                                                                                                1. Process Efficiency
                                                                                                                                                                                                2. Differentiation
                                                                                                                                                                                                  1. Product Features
                                                                                                                                                                                                    1. Brand Image
                                                                                                                                                                                                      1. Customer Service
                                                                                                                                                                                                      2. Focus Strategies
                                                                                                                                                                                                        1. Cost Focus
                                                                                                                                                                                                          1. Differentiation Focus
                                                                                                                                                                                                            1. Niche Markets
                                                                                                                                                                                                        2. Functional-Level Strategy
                                                                                                                                                                                                          1. Marketing Strategy
                                                                                                                                                                                                            1. Operations Strategy
                                                                                                                                                                                                              1. Human Resource Strategy
                                                                                                                                                                                                                1. Financial Strategy
                                                                                                                                                                                                                  1. Technology Strategy
                                                                                                                                                                                                              2. Strategic Analysis Tools
                                                                                                                                                                                                                1. Internal Analysis Tools
                                                                                                                                                                                                                  1. Resource-Based View
                                                                                                                                                                                                                    1. Resource Identification
                                                                                                                                                                                                                      1. Capability Assessment
                                                                                                                                                                                                                        1. Competitive Advantage
                                                                                                                                                                                                                        2. Value Chain Analysis
                                                                                                                                                                                                                          1. Primary Activities
                                                                                                                                                                                                                            1. Support Activities
                                                                                                                                                                                                                              1. Value Creation Process
                                                                                                                                                                                                                              2. Core Competency Analysis
                                                                                                                                                                                                                                1. Distinctive Capabilities
                                                                                                                                                                                                                                  1. Competitive Advantages
                                                                                                                                                                                                                                    1. Strategic Assets
                                                                                                                                                                                                                                  2. External Analysis Tools
                                                                                                                                                                                                                                    1. Industry Analysis
                                                                                                                                                                                                                                      1. Porter's Five Forces
                                                                                                                                                                                                                                        1. Threat of New Entrants
                                                                                                                                                                                                                                          1. Barriers to Entry
                                                                                                                                                                                                                                            1. Capital Requirements
                                                                                                                                                                                                                                              1. Brand Loyalty
                                                                                                                                                                                                                                              2. Bargaining Power of Suppliers
                                                                                                                                                                                                                                                1. Supplier Concentration
                                                                                                                                                                                                                                                  1. Switching Costs
                                                                                                                                                                                                                                                    1. Forward Integration
                                                                                                                                                                                                                                                    2. Bargaining Power of Buyers
                                                                                                                                                                                                                                                      1. Buyer Concentration
                                                                                                                                                                                                                                                        1. Price Sensitivity
                                                                                                                                                                                                                                                          1. Backward Integration
                                                                                                                                                                                                                                                          2. Threat of Substitutes
                                                                                                                                                                                                                                                            1. Substitute Availability
                                                                                                                                                                                                                                                              1. Performance Comparison
                                                                                                                                                                                                                                                                1. Switching Costs
                                                                                                                                                                                                                                                                2. Competitive Rivalry
                                                                                                                                                                                                                                                                  1. Number of Competitors
                                                                                                                                                                                                                                                                    1. Industry Growth
                                                                                                                                                                                                                                                                      1. Exit Barriers
                                                                                                                                                                                                                                                                  2. Competitive Analysis
                                                                                                                                                                                                                                                                    1. Competitor Identification
                                                                                                                                                                                                                                                                      1. Competitive Positioning
                                                                                                                                                                                                                                                                        1. Competitive Strategies
                                                                                                                                                                                                                                                                          1. Competitive Responses
                                                                                                                                                                                                                                                                        2. Integrated Analysis Tools
                                                                                                                                                                                                                                                                          1. SWOT Analysis
                                                                                                                                                                                                                                                                            1. Strengths Identification
                                                                                                                                                                                                                                                                              1. Weaknesses Assessment
                                                                                                                                                                                                                                                                                1. Opportunities Recognition
                                                                                                                                                                                                                                                                                  1. Threats Evaluation
                                                                                                                                                                                                                                                                                    1. Strategic Implications
                                                                                                                                                                                                                                                                                    2. Portfolio Analysis
                                                                                                                                                                                                                                                                                      1. BCG Matrix
                                                                                                                                                                                                                                                                                        1. Stars
                                                                                                                                                                                                                                                                                          1. Cash Cows
                                                                                                                                                                                                                                                                                            1. Question Marks
                                                                                                                                                                                                                                                                                              1. Dogs
                                                                                                                                                                                                                                                                                              2. GE-McKinsey Matrix
                                                                                                                                                                                                                                                                                                1. Industry Attractiveness
                                                                                                                                                                                                                                                                                                  1. Business Strength
                                                                                                                                                                                                                                                                                            2. Decision Making in Management
                                                                                                                                                                                                                                                                                              1. Decision-Making Process
                                                                                                                                                                                                                                                                                                1. Problem Recognition
                                                                                                                                                                                                                                                                                                  1. Problem Definition
                                                                                                                                                                                                                                                                                                    1. Alternative Generation
                                                                                                                                                                                                                                                                                                      1. Alternative Evaluation
                                                                                                                                                                                                                                                                                                        1. Choice Selection
                                                                                                                                                                                                                                                                                                          1. Implementation
                                                                                                                                                                                                                                                                                                            1. Evaluation and Feedback
                                                                                                                                                                                                                                                                                                            2. Types of Decisions
                                                                                                                                                                                                                                                                                                              1. Programmed Decisions
                                                                                                                                                                                                                                                                                                                1. Routine Problems
                                                                                                                                                                                                                                                                                                                  1. Standard Procedures
                                                                                                                                                                                                                                                                                                                    1. Decision Rules
                                                                                                                                                                                                                                                                                                                    2. Non-Programmed Decisions
                                                                                                                                                                                                                                                                                                                      1. Novel Problems
                                                                                                                                                                                                                                                                                                                        1. Creative Solutions
                                                                                                                                                                                                                                                                                                                          1. Judgment Required
                                                                                                                                                                                                                                                                                                                        2. Decision-Making Conditions
                                                                                                                                                                                                                                                                                                                          1. Certainty
                                                                                                                                                                                                                                                                                                                            1. Complete Information
                                                                                                                                                                                                                                                                                                                              1. Predictable Outcomes
                                                                                                                                                                                                                                                                                                                              2. Risk
                                                                                                                                                                                                                                                                                                                                1. Probability Estimates
                                                                                                                                                                                                                                                                                                                                  1. Statistical Analysis
                                                                                                                                                                                                                                                                                                                                  2. Uncertainty
                                                                                                                                                                                                                                                                                                                                    1. Limited Information
                                                                                                                                                                                                                                                                                                                                      1. Unpredictable Outcomes
                                                                                                                                                                                                                                                                                                                                    2. Decision-Making Models
                                                                                                                                                                                                                                                                                                                                      1. Rational Decision-Making Model
                                                                                                                                                                                                                                                                                                                                        1. Complete Information
                                                                                                                                                                                                                                                                                                                                          1. Optimal Solutions
                                                                                                                                                                                                                                                                                                                                            1. Logical Process
                                                                                                                                                                                                                                                                                                                                            2. Bounded Rationality Model
                                                                                                                                                                                                                                                                                                                                              1. Limited Information Processing
                                                                                                                                                                                                                                                                                                                                                1. Satisficing Behavior
                                                                                                                                                                                                                                                                                                                                                  1. Cognitive Limitations
                                                                                                                                                                                                                                                                                                                                                  2. Intuitive Decision-Making Model
                                                                                                                                                                                                                                                                                                                                                    1. Experience-Based
                                                                                                                                                                                                                                                                                                                                                      1. Pattern Recognition
                                                                                                                                                                                                                                                                                                                                                        1. Gut Feelings
                                                                                                                                                                                                                                                                                                                                                      2. Group Decision Making
                                                                                                                                                                                                                                                                                                                                                        1. Advantages of Group Decisions
                                                                                                                                                                                                                                                                                                                                                          1. Disadvantages of Group Decisions
                                                                                                                                                                                                                                                                                                                                                            1. Group Decision Techniques
                                                                                                                                                                                                                                                                                                                                                              1. Brainstorming
                                                                                                                                                                                                                                                                                                                                                                1. Nominal Group Technique
                                                                                                                                                                                                                                                                                                                                                                  1. Delphi Method
                                                                                                                                                                                                                                                                                                                                                                  2. Groupthink Prevention

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                                                                                                                                                                                                                                                                                                                                                              4. Organizing