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Business and Management
Management and Leadership
Specialized Management Areas
Retail Management
1. Introduction to Retail Management
2. Types of Retail Formats
3. Retail Strategy and Market Analysis
4. Financial Management in Retail
5. Retail Location Strategy
6. Merchandising and Inventory Management
7. Store Management and Operations
8. Retail Marketing and Promotion
9. Customer Service and Experience
10. Supply Chain Management and Logistics
11. E-commerce and Omnichannel Retailing
12. Retail Analytics and Technology
13. Future Trends and Challenges in Retail
Supply Chain Management and Logistics
The Retail Supply Chain
Supply Chain Structure
Key Participants
Suppliers
Manufacturers
Distributors
Retailers
Supply Chain Integration
Supply Chain Visibility
Logistics and Distribution
Distribution Strategy
Warehousing and Distribution Centers
Types of Warehouses
Warehouse Operations
Inventory Storage Methods
Automation in Warehousing
Transportation Management
Modes of Transportation
Route Optimization
Freight Management
Delivery Scheduling
Last-Mile Delivery
Delivery Models
Customer Expectations
Delivery Options
Cost Management
Vendor and Supplier Relationships
Supplier Selection
Supplier Development
Performance Monitoring
Collaboration and Partnership
Supplier Diversity
Reverse Logistics and Returns Management
Returns Policy Development
Returns Processing
Refurbishment and Resale
Disposal and Recycling
Environmental Considerations
Cost Management
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9. Customer Service and Experience
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11. E-commerce and Omnichannel Retailing