Project Management

7.

Project Quality Management

7.1.

Quality Management Overview

7.1.1.

Quality Concepts

7.1.2.

Quality versus Grade

7.1.3.

Quality Management Approaches

7.1.4.

Quality Responsibility

7.2.

Plan Quality Management

7.2.1.

Quality Management Plan

7.2.2.

Quality Metrics

7.2.3.

Quality Checklists

7.2.4.

Process Improvement Plan

7.2.5.

Cost of Quality

7.2.5.1.

Prevention Costs

7.2.5.2.

Appraisal Costs

7.2.5.3.

Internal Failure Costs

7.2.5.4.

External Failure Costs

7.3.

7.3.1.

Quality Management Process

7.3.2.

Quality Assurance Activities

7.3.3.

7.3.4.

Process Analysis

7.3.5.

7.3.6.

Problem Solving

7.3.7.

Quality Improvement Methods

7.4.

Control Quality

7.4.1.

Quality Control Process

7.4.2.

Quality Control Measurements

7.4.3.

Quality Control Tools

7.4.3.1.

Cause and Effect Diagrams

7.4.3.2.

7.4.3.3.

7.4.3.4.

7.4.3.5.

7.4.3.6.

7.4.3.7.

Scatter Diagrams

7.4.3.8.

Statistical Sampling

7.4.3.9.

7.4.3.10.

Approved Change Requests Review

7.4.4.

Quality Control Outputs

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8. Project Resource Management