Lean Management

  1. Lean Beyond Manufacturing
    1. Lean in Service Industries
      1. Service Characteristics
        1. Intangibility Challenges
          1. Customer Interaction
            1. Variability Management
              1. Quality Measurement
              2. Service Waste Identification
                1. Waiting Time
                  1. Errors and Rework
                    1. Unnecessary Steps
                      1. Underutilized Skills
                      2. Service Process Improvement
                        1. Process Mapping
                          1. Flow Optimization
                            1. Standardization
                              1. Technology Integration
                              2. Lean Office Applications
                                1. Administrative Processes
                                  1. Information Flow
                                    1. Document Management
                                      1. Meeting Efficiency
                                    2. Lean in Healthcare
                                      1. Healthcare Value Definition
                                        1. Patient Outcomes
                                          1. Care Quality
                                            1. Cost Effectiveness
                                              1. Access Improvement
                                              2. Patient Flow Optimization
                                                1. Admission Processes
                                                  1. Treatment Pathways
                                                    1. Discharge Planning
                                                      1. Appointment Scheduling
                                                      2. Waste Reduction
                                                        1. Wait Time Elimination
                                                          1. Medication Errors
                                                            1. Duplicate Testing
                                                              1. Unnecessary Procedures
                                                              2. Quality Improvement
                                                                1. Clinical Standardization
                                                                  1. Safety Protocols
                                                                    1. Infection Control
                                                                      1. Patient Satisfaction
                                                                    2. Lean in Software Development
                                                                      1. Agile-Lean Relationship
                                                                        1. Shared Principles
                                                                          1. Complementary Practices
                                                                            1. Integration Strategies
                                                                              1. Cultural Alignment
                                                                              2. Software Waste Types
                                                                                1. Code Defects
                                                                                  1. Overengineering
                                                                                    1. Waiting for Approvals
                                                                                      1. Task Switching
                                                                                      2. Development Flow
                                                                                        1. Continuous Integration
                                                                                          1. Automated Testing
                                                                                            1. Deployment Automation
                                                                                              1. Feedback Loops
                                                                                              2. Value Stream in Software
                                                                                                1. Feature Development
                                                                                                  1. Release Management
                                                                                                    1. Customer Feedback
                                                                                                      1. Iteration Planning
                                                                                                    2. Lean in Supply Chain and Logistics
                                                                                                      1. Supply Chain Optimization
                                                                                                        1. Supplier Relationships
                                                                                                          1. Inventory Management
                                                                                                            1. Transportation Efficiency
                                                                                                              1. Information Sharing
                                                                                                              2. Logistics Improvement
                                                                                                                1. Warehouse Operations
                                                                                                                  1. Distribution Networks
                                                                                                                    1. Delivery Scheduling
                                                                                                                      1. Route Optimization
                                                                                                                      2. Collaborative Planning
                                                                                                                        1. Demand Forecasting
                                                                                                                          1. Capacity Sharing
                                                                                                                            1. Risk Management
                                                                                                                              1. Performance Monitoring

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                                                                                                                          5. Lean Leadership and Culture

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                                                                                                                          7. Advanced and Related Concepts