Hospitality and Tourism Management
Hospitality and Tourism Management is a specialized field of business that applies management principles to the service-oriented industries of lodging, food and beverage, travel, and recreation. This discipline focuses on the strategic planning, marketing, financial oversight, and operational leadership required to run establishments such as hotels, restaurants, cruise lines, and tourist attractions. At its core, it is about managing the complex interplay of resources, staff, and facilities to create seamless and memorable experiences for guests, ensuring customer satisfaction and business profitability in a globally competitive market.
- Introduction to Hospitality and Tourism
- Defining Hospitality
- Defining Tourism
- The Interrelationship of Hospitality and Tourism
- Historical Evolution of the Industry
- Economic Impacts of Tourism
- Environmental Impacts