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Business and Management
Management and Leadership
General Management
Change Management
1. Introduction to Change Management
2. Foundational Models and Theories
3. The Change Management Process: A Phased Approach
4. Key Roles in Change Management
5. Core Competencies and Skills
6. Change Management Tools and Techniques
7. Integration with Other Disciplines
8. Advanced and Specialized Topics
Change Management Tools and Techniques
Assessments and Analyses
Stakeholder Analysis and Mapping
Identifying Stakeholder Groups
Mapping Influence and Interest
Power-Interest Grid
Stakeholder Engagement Matrix
Change Impact Assessment
Assessing Impact by Department or Role
Process Impact Analysis
Technology Impact Evaluation
Skills Gap Analysis
Force Field Analysis
Identifying Driving Forces
Identifying Restraining Forces
Force Strength Assessment
SWOT Analysis
Internal Strengths and Weaknesses
External Opportunities and Threats
Strategic Implications
Readiness Assessments
Measuring Organizational Preparedness
Individual Readiness Evaluation
Cultural Readiness Analysis
Root Cause Analysis
Problem Identification
Cause Mapping
Solution Development
Planning and Management Tools
Communication Plan Templates
Audience Analysis Worksheets
Message Mapping Tools
Communication Calendar
Training Needs Analysis
Skills Assessment
Gap Identification
Training Design Framework
Gantt Charts for Change Activities
Timeline Development
Dependency Mapping
Resource Allocation
Risk Assessment Matrix
Risk Identification
Impact and Probability Assessment
Mitigation Planning
Change Network Analysis
Influence Mapping
Communication Flow Analysis
Network Density Assessment
Feedback and Measurement Mechanisms
Surveys and Questionnaires
Design Principles
Question Types
Response Analysis
Pulse Checks
Rapid Assessment Tools
Trend Monitoring
Real-Time Feedback
Focus Groups
Facilitation Techniques
Data Collection Methods
Insight Generation
Key Performance Indicators
Adoption Metrics
Business Performance Metrics
Leading and Lagging Indicators
360-Degree Feedback
Multi-Source Assessment
Behavioral Change Measurement
Development Planning
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5. Core Competencies and Skills
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7. Integration with Other Disciplines