Business Analysis

  1. Solution Evaluation
    1. Measuring Solution Performance
      1. Defining Solution Performance Metrics
        1. Key Performance Indicators (KPIs)
          1. Service Level Agreements (SLAs)
            1. Success Criteria
            2. Collecting Performance Data
              1. Data Collection Methods
                1. Data Quality Considerations
                  1. Automated vs. Manual Collection
                  2. Performance Monitoring Systems
                    1. Dashboards and Reports
                      1. Real-Time Monitoring
                        1. Alerting Mechanisms
                      2. Analyzing Performance Measures
                        1. Comparing Performance to Goals
                          1. Benchmarking
                            1. Variance Analysis
                              1. Trend Analysis
                              2. Identifying Performance Variances
                                1. Root Cause Analysis
                                  1. Impact Assessment
                                    1. Performance Gaps
                                    2. Statistical Analysis
                                      1. Correlation Analysis
                                        1. Predictive Analytics
                                      2. Assessing Solution Limitations
                                        1. Identifying Internal Solution Component Dependencies
                                          1. Component Mapping
                                            1. Interface Analysis
                                              1. Integration Points
                                              2. Investigating Root Causes of Poor Performance
                                                1. Defect Analysis
                                                  1. Process Bottleneck Identification
                                                    1. System Constraints
                                                    2. Technical Debt Assessment
                                                      1. Code Quality Issues
                                                        1. Architecture Limitations
                                                          1. Maintenance Challenges
                                                        2. Assessing Enterprise Limitations
                                                          1. Impact on Organizational Structure
                                                            1. Role and Responsibility Changes
                                                              1. Reporting Line Adjustments
                                                                1. Skill Gap Analysis
                                                                2. Impact on Business Processes and Policies
                                                                  1. Process Alignment
                                                                    1. Policy Updates
                                                                      1. Compliance Issues
                                                                      2. Cultural and Change Management Factors
                                                                        1. User Adoption
                                                                          1. Resistance to Change
                                                                            1. Training Needs
                                                                          2. Recommending Actions to Increase Solution Value
                                                                            1. Proposing Corrective Actions
                                                                              1. Remediation Planning
                                                                                1. Process Improvements
                                                                                  1. System Enhancements
                                                                                  2. Recommending Solution Replacement or Retirement
                                                                                    1. Replacement Criteria
                                                                                      1. Retirement Planning
                                                                                        1. Migration Strategies
                                                                                        2. Continuous Improvement
                                                                                          1. Enhancement Roadmap
                                                                                            1. Optimization Opportunities
                                                                                              1. Innovation Initiatives

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                                                                                          7. Requirements Analysis and Design Definition

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                                                                                          9. Business Analysis Perspectives