Business Analysis

  1. Foundational Competencies for Business Analysts
    1. Analytical Thinking and Problem Solving
      1. Creative Thinking
        1. Generating Innovative Ideas
          1. Lateral Thinking Techniques
            1. Brainstorming Methods
            2. Decision Making
              1. Decision-Making Models
                1. Evaluating Alternatives
                  1. Risk Assessment in Decision Making
                    1. Cognitive Biases in Decision Making
                    2. Learning
                      1. Continuous Learning Strategies
                        1. Knowledge Acquisition Techniques
                          1. Reflective Practice
                          2. Problem Solving
                            1. Problem Identification
                              1. Root Cause Analysis
                                1. Solution Generation
                                  1. Problem-Solving Frameworks
                                  2. Systems Thinking
                                    1. Understanding System Components
                                      1. Analyzing Interdependencies
                                        1. Feedback Loops
                                          1. System Boundaries
                                          2. Conceptual Thinking
                                            1. Abstract Reasoning
                                              1. Conceptual Modeling
                                              2. Visual Thinking
                                                1. Diagramming and Visualization Tools
                                                  1. Communicating Visually
                                                    1. Mind Mapping
                                                  2. Behavioral Characteristics
                                                    1. Ethics
                                                      1. Professional Standards
                                                        1. Ethical Dilemmas in Business Analysis
                                                          1. Code of Conduct
                                                          2. Personal Accountability
                                                            1. Responsibility for Outcomes
                                                              1. Self-Assessment and Improvement
                                                                1. Professional Development
                                                                2. Trustworthiness
                                                                  1. Building Trust with Stakeholders
                                                                    1. Maintaining Confidentiality
                                                                      1. Reliability and Consistency
                                                                      2. Organization and Time Management
                                                                        1. Prioritizing Tasks
                                                                          1. Managing Multiple Assignments
                                                                            1. Productivity Techniques
                                                                            2. Adaptability
                                                                              1. Responding to Change
                                                                                1. Flexibility in Approaches
                                                                                  1. Resilience
                                                                                2. Business Knowledge
                                                                                  1. Business Acumen
                                                                                    1. Understanding Business Models
                                                                                      1. Financial Literacy
                                                                                        1. Market Dynamics
                                                                                          1. Competitive Analysis
                                                                                          2. Industry Knowledge
                                                                                            1. Regulatory and Compliance Considerations
                                                                                              1. Industry-Specific Challenges
                                                                                              2. Organizational Knowledge
                                                                                                1. Company Structure and Culture
                                                                                                  1. Internal Processes and Policies
                                                                                                    1. Organizational Politics
                                                                                                    2. Solution Knowledge
                                                                                                      1. Familiarity with Existing Solutions
                                                                                                        1. Technology Awareness
                                                                                                          1. Solution Patterns
                                                                                                          2. Methodology Knowledge
                                                                                                            1. Project Management Methodologies
                                                                                                              1. Business Analysis Frameworks
                                                                                                                1. Quality Assurance Approaches
                                                                                                              2. Communication Skills
                                                                                                                1. Verbal Communication
                                                                                                                  1. Effective Speaking
                                                                                                                    1. Presentation Skills
                                                                                                                      1. Public Speaking
                                                                                                                      2. Non-Verbal Communication
                                                                                                                        1. Body Language Awareness
                                                                                                                          1. Visual Cues Interpretation
                                                                                                                            1. Cultural Sensitivity
                                                                                                                            2. Written Communication
                                                                                                                              1. Report Writing
                                                                                                                                1. Email and Documentation Best Practices
                                                                                                                                  1. Technical Writing
                                                                                                                                  2. Listening
                                                                                                                                    1. Active Listening Techniques
                                                                                                                                      1. Clarifying and Confirming Understanding
                                                                                                                                        1. Empathetic Listening
                                                                                                                                      2. Interaction Skills
                                                                                                                                        1. Facilitation
                                                                                                                                          1. Facilitating Meetings and Workshops
                                                                                                                                            1. Managing Group Dynamics
                                                                                                                                              1. Consensus Building
                                                                                                                                              2. Leadership and Influencing
                                                                                                                                                1. Motivating Others
                                                                                                                                                  1. Influencing Without Authority
                                                                                                                                                    1. Change Leadership
                                                                                                                                                    2. Teamwork
                                                                                                                                                      1. Collaborating with Diverse Teams
                                                                                                                                                        1. Conflict Management within Teams
                                                                                                                                                          1. Building Team Relationships
                                                                                                                                                          2. Negotiation and Conflict Resolution
                                                                                                                                                            1. Negotiation Strategies
                                                                                                                                                              1. Resolving Disagreements
                                                                                                                                                                1. Mediation Techniques
                                                                                                                                                                2. Teaching
                                                                                                                                                                  1. Knowledge Transfer Techniques
                                                                                                                                                                    1. Coaching and Mentoring
                                                                                                                                                                      1. Training Design
                                                                                                                                                                    2. Tools and Technology
                                                                                                                                                                      1. Office Productivity Tools
                                                                                                                                                                        1. Spreadsheets
                                                                                                                                                                          1. Word Processing
                                                                                                                                                                            1. Presentation Software
                                                                                                                                                                            2. Business Analysis Tools
                                                                                                                                                                              1. Requirements Management Tools
                                                                                                                                                                                1. Modeling and Diagramming Tools
                                                                                                                                                                                  1. Collaboration Platforms
                                                                                                                                                                                  2. Communication Tools
                                                                                                                                                                                    1. Email and Messaging Platforms
                                                                                                                                                                                      1. Virtual Meeting Tools
                                                                                                                                                                                        1. Document Sharing Systems

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                                                                                                                                                                                    1. Introduction to Business Analysis

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                                                                                                                                                                                    3. Business Analysis Planning and Monitoring