Business Analysis

  1. Elicitation and Collaboration
    1. Preparing for Elicitation
      1. Understanding Elicitation Scope
        1. Defining Objectives
          1. Identifying Stakeholders and Participants
            1. Setting Boundaries
            2. Selecting Elicitation Techniques
              1. Criteria for Technique Selection
                1. Matching Techniques to Objectives
                  1. Combining Multiple Techniques
                  2. Setting Up Logistics
                    1. Scheduling Sessions
                      1. Preparing Materials and Tools
                        1. Environmental Considerations
                      2. Conducting Elicitation
                        1. Guiding Elicitation Activities
                          1. Facilitating Discussions
                            1. Managing Group Dynamics
                              1. Keeping Sessions on Track
                              2. Capturing Elicitation Outcomes
                                1. Note-Taking and Recording
                                  1. Documenting Requirements and Insights
                                    1. Real-Time Documentation
                                  2. Common Elicitation Techniques
                                    1. Brainstorming
                                      1. Traditional Brainstorming
                                        1. Electronic Brainstorming
                                          1. Nominal Group Technique
                                          2. Document Analysis
                                            1. Document Types and Sources
                                              1. Analysis Techniques
                                                1. Gap Identification
                                                2. Focus Groups
                                                  1. Planning Focus Groups
                                                    1. Moderating Discussions
                                                      1. Analyzing Results
                                                      2. Interface Analysis
                                                        1. User Interface Analysis
                                                          1. System Interface Analysis
                                                            1. Data Interface Analysis
                                                            2. Interviews
                                                              1. Structured Interviews
                                                                1. Unstructured Interviews
                                                                  1. Interview Preparation and Conduct
                                                                  2. Observation
                                                                    1. Direct Observation
                                                                      1. Participant Observation
                                                                        1. Job Shadowing
                                                                        2. Prototyping
                                                                          1. Paper Prototypes
                                                                            1. Digital Prototypes
                                                                              1. Evolutionary Prototyping
                                                                              2. Requirements Workshops
                                                                                1. Workshop Planning
                                                                                  1. Workshop Facilitation
                                                                                    1. Follow-up Activities
                                                                                    2. Surveys or Questionnaires
                                                                                      1. Survey Design
                                                                                        1. Distribution Methods
                                                                                          1. Response Analysis
                                                                                        2. Confirming Elicitation Results
                                                                                          1. Comparing Results Against Source
                                                                                            1. Validating with Stakeholders
                                                                                              1. Cross-Referencing with Documentation
                                                                                                1. Accuracy Verification
                                                                                                2. Comparing Results Against Other Findings
                                                                                                  1. Identifying Inconsistencies
                                                                                                    1. Resolving Conflicts
                                                                                                      1. Triangulation of Data
                                                                                                    2. Communicating Business Analysis Information
                                                                                                      1. Selecting Communication Methods
                                                                                                        1. Formal vs. Informal Communication
                                                                                                          1. Written vs. Verbal Communication
                                                                                                            1. Visual Communication
                                                                                                            2. Tailoring Messages for Audiences
                                                                                                              1. Audience Analysis
                                                                                                                1. Message Customization
                                                                                                                  1. Communication Preferences
                                                                                                                  2. Ensuring Clarity and Accuracy
                                                                                                                    1. Plain Language Principles
                                                                                                                      1. Fact-Checking
                                                                                                                        1. Feedback Mechanisms
                                                                                                                      2. Managing Stakeholder Collaboration
                                                                                                                        1. Building Collaborative Relationships
                                                                                                                          1. Trust Building
                                                                                                                            1. Relationship Maintenance
                                                                                                                              1. Cultural Considerations
                                                                                                                              2. Managing Expectations
                                                                                                                                1. Setting Realistic Expectations
                                                                                                                                  1. Communicating Constraints
                                                                                                                                    1. Managing Scope Creep
                                                                                                                                    2. Addressing Stakeholder Concerns
                                                                                                                                      1. Concern Identification
                                                                                                                                        1. Resolution Strategies
                                                                                                                                          1. Follow-up Actions

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                                                                                                                                      3. Business Analysis Planning and Monitoring

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                                                                                                                                      5. Requirements Life Cycle Management