Business Analysis

3.

Business Analysis Planning and Monitoring

3.1.

Planning the Business Analysis Approach

3.1.1.

Determining Project Methodology

3.1.2.

Predictive (Waterfall) Approaches

3.1.2.1.

Characteristics of Predictive Approaches

3.1.2.2.

Planning Activities in Predictive Projects

3.1.2.3.

Documentation Requirements

3.1.3.

Adaptive (Agile) Approaches

3.1.3.1.

Characteristics of Adaptive Approaches

3.1.3.2.

Planning Activities in Agile Projects

3.1.3.3.

Iterative Planning

3.1.4.

Hybrid Approaches

3.1.4.1.

Combining Predictive and Adaptive Elements

3.1.4.2.

Tailoring Approaches to Context

3.2.

Stakeholder Engagement

3.2.1.

Stakeholder Identification

3.2.1.1.

Techniques for Identifying Stakeholders

3.2.1.2.

Stakeholder Mapping

3.2.1.3.

Stakeholder Categories

3.2.2.

Stakeholder Analysis

3.2.2.1.

Assessing Stakeholder Influence and Interest

3.2.2.2.

Stakeholder Needs and Expectations

3.2.2.3.

Power-Interest Grid

3.2.3.

Stakeholder Engagement Planning

3.2.3.1.

Communication Planning

3.2.3.2.

Engagement Strategies

3.2.3.3.

Stakeholder Personas

3.3.

Planning Business Analysis Governance

3.3.1.

Establishing Governance Structures

3.3.1.1.

Governance Bodies

3.3.1.2.

Roles and Responsibilities

3.3.2.

Decision Making Processes

3.3.2.1.

Defining Decision Rights

3.3.2.2.

Escalation Procedures

3.3.2.3.

Decision Criteria

3.3.3.

Change Control Processes

3.3.3.1.

Change Request Procedures

3.3.3.2.

Impact Assessment of Changes

3.3.3.3.

Change Approval Workflow

3.3.4.

Prioritization Approach

3.3.4.1.

Criteria for Prioritization

3.3.4.2.

Prioritization Methods

3.3.4.3.

Stakeholder Input in Prioritization

3.4.

Planning Business Analysis Information Management

3.4.1.

Organizing BA Information

3.4.1.1.

Information Categorization

3.4.1.2.

Version Control

3.4.1.3.

Information Architecture

3.4.2.

Level of Detail for BA Information

3.4.2.1.

Determining Appropriate Detail

3.4.2.2.

Tailoring Information for Audiences

3.4.2.3.

Progressive Elaboration

3.4.3.

Storage and Access

3.4.3.1.

Information Repositories

3.4.3.2.

Access Control and Security

3.4.3.3.

Backup and Recovery

3.5.

Identifying Business Analysis Performance Improvements

3.5.1.

Performance Measurement

3.5.1.1.

Key Performance Indicators for BA

3.5.1.2.

Metrics Collection and Analysis

3.5.1.3.

Performance Dashboards

3.5.2.

Identifying Improvement Opportunities

3.5.2.1.

Lessons Learned

3.5.2.2.

Process Improvement Initiatives

3.5.2.3.

Best Practice Identification

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4. Elicitation and Collaboration