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Business and Management
Human Resources (HR)
Talent Management and Development
1. Foundations of Talent Management
2. Talent Acquisition and Onboarding
3. Performance Management
4. Talent Development and Growth
5. Employee Engagement and Retention
6. Succession Planning and Talent Mobility
7. Technology, Analytics, and Future Trends
Employee Engagement and Retention
Understanding Employee Engagement
Definitions and Theories of Engagement
Kahn's Engagement Theory
Gallup's Engagement Model
Utrecht Work Engagement Scale
Drivers of Engagement
Leadership and Management
Job Design and Autonomy
Recognition and Rewards
Communication and Transparency
Growth and Development Opportunities
Measuring Engagement
Engagement Surveys
Pulse Checks
Focus Groups and Interviews
Behavioral Indicators
Analytics and Metrics
The Link between Engagement and Performance
Impact on Productivity
Impact on Retention
Customer Satisfaction Correlation
Financial Performance Impact
Retention Strategies
Identifying Flight Risks
Predictive Indicators
Stay Interviews
Early Warning Systems
Data Analytics for Prediction
Total Rewards Strategy
Compensation
Pay Structures
Incentive Programs
Pay Equity and Transparency
Benefits
Health and Wellness Benefits
Retirement and Financial Benefits
Flexible Benefits Options
Recognition Programs
Formal Recognition
Informal Recognition
Peer-to-Peer Recognition
Service Awards
Creating a Positive Work Environment and Culture
Organizational Values
Diversity and Inclusion
Psychological Safety
Team Dynamics
Physical Work Environment
Work-Life Integration and Employee Well-being
Flexible Work Arrangements
Remote Work
Flexible Scheduling
Job Sharing
Compressed Work Weeks
Wellness Programs
Physical Wellness Initiatives
Mental Health Support
Stress Management Programs
Employee Assistance Programs
Promoting Psychological Safety
Building Trust
Encouraging Open Communication
Error Learning Culture
Inclusive Practices
Offboarding and Exit Interviews
Conducting Effective Exit Interviews
Interview Techniques
Confidentiality and Trust
Timing and Format
Question Design
Analyzing Exit Data for Retention Insights
Data Collection and Analysis
Reporting and Action Planning
Trend Identification
Root Cause Analysis
Alumni Networks and Boomerang Employees
Maintaining Relationships
Rehiring Strategies
Knowledge Transfer
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4. Talent Development and Growth
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6. Succession Planning and Talent Mobility