Survey Research

  1. Questionnaire and Instrument Design
    1. Principles of Question Writing
      1. Clarity and Simplicity
        1. Specificity and Precision
          1. Avoiding Ambiguity
            1. Relevance to Research Objectives
              1. Cultural Sensitivity
              2. Types of Questions
                1. Open-Ended Questions
                  1. Advantages and Disadvantages
                    1. Coding Open-Ended Responses
                      1. Probing Techniques
                      2. Closed-Ended Questions
                        1. Dichotomous Questions
                          1. Multiple-Choice Questions
                            1. Rating Scales
                              1. Likert Scales
                                1. Semantic Differential Scales
                                  1. Visual Analog Scales
                                  2. Ranking Questions
                                    1. Matrix Questions
                                  3. Question Wording and Phrasing
                                    1. Common Wording Problems
                                      1. Leading or Loaded Questions
                                        1. Double-Barreled Questions
                                          1. Vague or Imprecise Terms
                                            1. Use of Jargon or Acronyms
                                              1. Negative Phrasing
                                                1. Acquiescence Bias
                                                2. Strategies for Neutral Wording
                                                  1. Question Length Considerations
                                                  2. Response Options and Scales
                                                    1. Number of Scale Points
                                                      1. Labeling of Scale Points
                                                        1. Balanced vs. Unbalanced Scales
                                                          1. Middle Point Inclusion
                                                            1. Don't Know and No Opinion Options
                                                              1. Forced-Choice vs. Optional Response
                                                                1. Response Order Effects
                                                                2. Questionnaire Structure and Flow
                                                                  1. Introduction and Instructions
                                                                    1. Purpose Statement
                                                                      1. Confidentiality Assurance
                                                                        1. Completion Time Estimates
                                                                        2. Question Sequencing and Order Effects
                                                                          1. Logical Flow
                                                                            1. Funnel Approach
                                                                              1. Randomization of Items
                                                                              2. Use of Filter Questions and Skip Patterns
                                                                                1. Designing Skip Logic
                                                                                  1. Complex Routing
                                                                                  2. Grouping of Questions by Topic
                                                                                    1. Placement of Sensitive Questions
                                                                                      1. Techniques for Reducing Social Desirability Bias
                                                                                        1. Randomized Response Techniques
                                                                                        2. Concluding Section
                                                                                          1. Thank You Statements
                                                                                            1. Debriefing Information
                                                                                              1. Contact Information
                                                                                            2. Visual Layout and Formatting
                                                                                              1. Readability and Accessibility
                                                                                                1. Consistency in Formatting
                                                                                                  1. Use of White Space and Fonts
                                                                                                    1. Color and Graphics
                                                                                                      1. Mobile-Friendly Design
                                                                                                      2. Pre-testing the Questionnaire
                                                                                                        1. Expert Review
                                                                                                          1. Cognitive Interviewing
                                                                                                            1. Focus Groups
                                                                                                              1. Pilot Testing
                                                                                                                1. Usability Testing
                                                                                                                  1. Revising Based on Pre-test Results