Site Reliability Engineering (SRE)

  1. Toil Management and Automation
    1. Understanding Toil
      1. Characteristics of Toil
        1. Manual Work
          1. Repetitive Tasks
            1. Automatable Activities
              1. Tactical Work
                1. Lacking Enduring Value
                2. Differentiating Toil from Engineering Work
                  1. Hidden Toil Identification
                  2. Measuring and Tracking Toil
                    1. Toil Tracking Methods
                      1. Quantifying Toil Impact
                        1. Toil Reporting and Metrics
                        2. Toil Reduction Strategies
                          1. 50% Project Work Goal
                            1. Prioritizing Toil Reduction
                              1. Automation Development
                                1. Process Improvement
                                  1. Delegating or Eliminating Toil
                                  2. Automation Frameworks
                                    1. Infrastructure as Code
                                      1. Declarative vs Imperative Approaches
                                        1. Configuration Management
                                          1. Infrastructure Provisioning
                                            1. Version Control for Infrastructure
                                            2. Runbook Automation
                                              1. Self-Healing Systems
                                                1. Automated Remediation

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                                              5. Incident Management and On-Call

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                                              7. Change and Release Management