Logistics

  1. Performance Measurement and Analytics
    1. Logistics Key Performance Indicators (KPIs)
      1. Service Metrics
        1. On-Time Delivery
          1. Delivery Performance
            1. Schedule Adherence
              1. Customer Satisfaction
                1. Service Reliability
                2. Order Fill Rate
                  1. Complete Orders
                    1. Line Fill Rate
                      1. Case Fill Rate
                        1. Unit Fill Rate
                        2. Order Cycle Time
                          1. Order Processing Time
                            1. Pick and Pack Time
                              1. Transit Time
                                1. Total Cycle Time
                              2. Cost Metrics
                                1. Transportation Cost per Unit
                                  1. Cost per Shipment
                                    1. Cost per Mile
                                      1. Cost per Pound
                                        1. Cost per Delivery
                                        2. Warehousing Cost per Unit
                                          1. Storage Cost per Unit
                                            1. Handling Cost per Unit
                                              1. Labor Cost per Unit
                                                1. Facility Cost per Unit
                                                2. Inventory Carrying Cost
                                                  1. Capital Cost
                                                    1. Storage Cost
                                                      1. Risk Cost
                                                        1. Service Cost
                                                      2. Quality Metrics
                                                        1. Damage Rate
                                                          1. Damage Frequency
                                                            1. Damage Cost
                                                              1. Damage Prevention
                                                                1. Claims Processing
                                                                2. Order Accuracy
                                                                  1. Picking Accuracy
                                                                    1. Shipping Accuracy
                                                                      1. Documentation Accuracy
                                                                        1. Customer Satisfaction
                                                                        2. Return Rate
                                                                          1. Return Frequency
                                                                            1. Return Reasons
                                                                              1. Return Cost
                                                                                1. Prevention Strategies
                                                                            2. Logistics Costing
                                                                              1. Total Landed Cost
                                                                                1. Cost Components
                                                                                  1. Product Cost
                                                                                    1. Transportation Cost
                                                                                      1. Duties and Taxes
                                                                                        1. Insurance Cost
                                                                                        2. Calculation Methods
                                                                                          1. Direct Costing
                                                                                            1. Activity-Based Costing
                                                                                              1. Standard Costing
                                                                                                1. Marginal Costing
                                                                                              2. Activity-Based Costing (ABC)
                                                                                                1. Cost Drivers
                                                                                                  1. Activity Identification
                                                                                                    1. Resource Consumption
                                                                                                      1. Cost Allocation
                                                                                                        1. Driver Selection
                                                                                                        2. Implementation Steps
                                                                                                          1. Activity Analysis
                                                                                                            1. Cost Pool Creation
                                                                                                              1. Driver Assignment
                                                                                                                1. Cost Calculation
                                                                                                            2. Data Analytics in Logistics
                                                                                                              1. Descriptive Analytics
                                                                                                                1. Historical Performance Analysis
                                                                                                                  1. Trend Analysis
                                                                                                                    1. Performance Benchmarking
                                                                                                                      1. Variance Analysis
                                                                                                                        1. Root Cause Analysis
                                                                                                                        2. Dashboard Reporting
                                                                                                                          1. Real-time Dashboards
                                                                                                                            1. Executive Dashboards
                                                                                                                              1. Operational Dashboards
                                                                                                                                1. Mobile Dashboards
                                                                                                                              2. Predictive Analytics
                                                                                                                                1. Demand Forecasting Models
                                                                                                                                  1. Statistical Models
                                                                                                                                    1. Machine Learning Models
                                                                                                                                      1. Ensemble Methods
                                                                                                                                        1. Model Validation
                                                                                                                                        2. Risk Prediction
                                                                                                                                          1. Supply Chain Risks
                                                                                                                                            1. Demand Risks
                                                                                                                                              1. Operational Risks
                                                                                                                                                1. Financial Risks
                                                                                                                                              2. Prescriptive Analytics
                                                                                                                                                1. Optimization Recommendations
                                                                                                                                                  1. Route Optimization
                                                                                                                                                    1. Inventory Optimization
                                                                                                                                                      1. Network Optimization
                                                                                                                                                        1. Resource Allocation
                                                                                                                                                        2. Scenario Planning
                                                                                                                                                          1. What-if Analysis
                                                                                                                                                            1. Sensitivity Analysis
                                                                                                                                                              1. Risk Assessment
                                                                                                                                                                1. Decision Support
                                                                                                                                                              2. Big Data Applications
                                                                                                                                                                1. Data Sources in Logistics
                                                                                                                                                                  1. Transactional Data
                                                                                                                                                                    1. Sensor Data
                                                                                                                                                                      1. Social Media Data
                                                                                                                                                                        1. External Data
                                                                                                                                                                        2. Advanced Analytics Tools
                                                                                                                                                                          1. Machine Learning
                                                                                                                                                                            1. Artificial Intelligence
                                                                                                                                                                              1. Data Mining
                                                                                                                                                                                1. Statistical Analysis

                                                                                                                                                                          Previous

                                                                                                                                                                          10. Logistics Information Systems and Technology

                                                                                                                                                                          Go to top

                                                                                                                                                                          Back to Start

                                                                                                                                                                          1. Introduction to Logistics and Supply Chain Management