Labor Relations and Collective Bargaining

  1. Contract Administration and Grievance Handling
    1. Contract Implementation
      1. Communication of Contract Terms
        1. Management Training
          1. Employee Orientation
            1. Steward Training
            2. Policy and Procedure Development
              1. Implementation Guidelines
                1. Supervisory Instructions
                  1. Compliance Monitoring
                2. Day-to-Day Administration
                  1. Role of Union Stewards
                    1. Representation Duties
                      1. Investigation Responsibilities
                        1. Communication Functions
                        2. Supervisory Responsibilities
                          1. Contract Compliance
                            1. Employee Relations
                              1. Documentation Requirements
                              2. Joint Administration
                                1. Labor-Management Committees
                                  1. Problem-Solving Mechanisms
                                    1. Continuous Improvement
                                  2. Past Practice Doctrine
                                    1. Definition and Elements
                                      1. Clarity and Consistency
                                        1. Acceptance by Parties
                                          1. Repetition Over Time
                                          2. Establishing Past Practice
                                            1. Evidence Requirements
                                              1. Burden of Proof
                                              2. Modifying Past Practice
                                                1. Unilateral Changes
                                                  1. Negotiated Changes
                                                2. Duty of Fair Representation
                                                  1. Union Obligations
                                                    1. Good Faith Representation
                                                      1. Non-Discrimination Requirements
                                                        1. Reasonable Investigation
                                                        2. Member Rights
                                                          1. Equal Treatment
                                                            1. Due Process
                                                              1. Appeal Mechanisms
                                                            2. Grievance Procedure Operation
                                                              1. Grievance Definition and Scope
                                                                1. Contract Violations
                                                                  1. Policy Disputes
                                                                    1. Disciplinary Actions
                                                                    2. Procedural Steps
                                                                      1. Informal Resolution
                                                                        1. Formal Written Grievance
                                                                          1. Higher Level Review
                                                                            1. Pre-Arbitration Conference
                                                                            2. Time Limits and Deadlines
                                                                              1. Filing Requirements
                                                                                1. Response Times
                                                                                  1. Extension Procedures
                                                                                  2. Documentation and Records
                                                                                    1. Grievance Forms
                                                                                      1. Meeting Minutes
                                                                                        1. Decision Records
                                                                                      2. Arbitration Process
                                                                                        1. Arbitrator Selection Methods
                                                                                          1. Appointment Procedures
                                                                                            1. Qualification Requirements
                                                                                              1. Challenge Procedures
                                                                                              2. Pre-Hearing Procedures
                                                                                                1. Issue Framing
                                                                                                  1. Evidence Exchange
                                                                                                    1. Witness Preparation
                                                                                                    2. Hearing Conduct
                                                                                                      1. Opening Statements
                                                                                                        1. Evidence Presentation
                                                                                                          1. Cross-Examination
                                                                                                            1. Closing Arguments
                                                                                                            2. Post-Hearing Procedures
                                                                                                              1. Briefs and Submissions
                                                                                                                1. Award Preparation
                                                                                                                  1. Award Implementation
                                                                                                                  2. Common Arbitration Issues
                                                                                                                    1. Discipline and Discharge
                                                                                                                      1. Contract Interpretation
                                                                                                                        1. Work Assignment Disputes
                                                                                                                          1. Benefit Claims

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                                                                                                                      4. Collective Bargaining Agreement Structure and Content

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                                                                                                                      6. Labor Disputes and Work Stoppages