UsefulLinks
Computer Science
Software Engineering
Chatbot Development
1. Introduction to Chatbots
2. Foundational Technologies
3. Core Components of Conversational AI
4. Chatbot Design Principles
5. Development Methodologies
6. Building NLU Systems
7. Dialogue Management Systems
8. Large Language Models in Chatbots
9. Development Tools and Platforms
10. Integration and Deployment
11. Testing and Quality Assurance
12. Monitoring and Analytics
13. Maintenance and Continuous Improvement
14. Advanced Topics
15. Ethics and Responsible AI
4.
Chatbot Design Principles
4.1.
User Experience Design
4.1.1.
Conversation Design
4.1.1.1.
Dialogue Flow Mapping
4.1.1.2.
Turn-Taking Strategies
4.1.1.3.
Error Recovery
4.1.2.
Persona Development
4.1.2.1.
Personality Traits
4.1.2.2.
Tone of Voice
4.1.2.3.
Communication Style
4.1.3.
User Journey Mapping
4.1.3.1.
Entry Points
4.1.3.2.
Happy Paths
4.1.3.3.
Exit Strategies
4.2.
Information Architecture
4.2.1.
Intent Hierarchy
4.2.2.
Entity Taxonomy
4.2.3.
Knowledge Organization
4.3.
Interaction Patterns
4.3.1.
Question-Answer Patterns
4.3.2.
Task-Oriented Patterns
4.3.3.
Social Conversation Patterns
4.4.
Accessibility Considerations
4.4.1.
Language Simplicity
4.4.2.
Cultural Sensitivity
4.4.3.
Inclusive Design
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3. Core Components of Conversational AI
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5. Development Methodologies