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Computer Science
Software Engineering
Chatbot Development
1. Introduction to Chatbots
2. Foundational Technologies
3. Core Components of Conversational AI
4. Chatbot Design Principles
5. Development Methodologies
6. Building NLU Systems
7. Dialogue Management Systems
8. Large Language Models in Chatbots
9. Development Tools and Platforms
10. Integration and Deployment
11. Testing and Quality Assurance
12. Monitoring and Analytics
13. Maintenance and Continuous Improvement
14. Advanced Topics
15. Ethics and Responsible AI
15.
Ethics and Responsible AI
15.1.
Privacy and Data Protection
15.1.1.
Data Minimization
15.1.2.
Consent Management
15.1.3.
GDPR Compliance
15.1.4.
CCPA Compliance
15.1.5.
Data Anonymization
15.2.
Bias and Fairness
15.2.1.
Bias Sources
15.2.2.
Bias Detection
15.2.3.
Bias Mitigation
15.2.4.
Fairness Metrics
15.2.5.
Inclusive Design
15.3.
Transparency and Explainability
15.3.1.
Model Interpretability
15.3.2.
Decision Explanation
15.3.3.
User Disclosure
15.3.4.
Audit Trails
15.4.
Safety and Security
15.4.1.
Adversarial Attacks
15.4.2.
Prompt Injection
15.4.3.
Data Poisoning
15.4.4.
Security Best Practices
15.4.5.
Incident Response
15.5.
Social Impact
15.5.1.
Job Displacement Considerations
15.5.2.
Digital Divide
15.5.3.
Accessibility
15.5.4.
Environmental Impact
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14. Advanced Topics
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1. Introduction to Chatbots