Robotic Process Automation (RPA)

  1. RPA Applications and Use Cases
    1. Finance and Accounting Applications
      1. Procure-to-Pay Processes
        1. Order-to-Cash Processes
          1. Financial Reconciliation
            1. Invoice Processing
              1. Expense Management
              2. Human Resources Applications
                1. Employee Onboarding
                  1. Employee Offboarding
                    1. Payroll Processing
                      1. Resume Screening
                        1. Benefits Administration
                        2. Customer Service Applications
                          1. Call Center Automation
                            1. Chatbot Integration
                              1. Data Entry and Updates
                                1. Query Resolution
                                2. Supply Chain and Logistics Applications
                                  1. Inventory Management
                                    1. Order Processing
                                      1. Order Tracking
                                        1. Shipment Scheduling
                                        2. Information Technology Applications
                                          1. User Account Management
                                            1. System Monitoring
                                              1. Diagnostics and Troubleshooting
                                                1. Password Reset Automation
                                                2. Implementation Challenges and Risks
                                                  1. Process Selection Issues
                                                    1. Stakeholder Buy-In Challenges
                                                      1. Technical Implementation Risks
                                                        1. Maintenance Underestimation
                                                          1. Organizational Change Management
                                                            1. Employee Impact and Resistance
                                                              1. Regulatory and Compliance Risks

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                                                            6. RPA Governance and Scaling

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                                                            8. Future of Automation