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Systems Science
Problem Solving
1. Foundations of Problem Solving
2. Systems Thinking Fundamentals
3. Problem Framing and Definition
4. System Structure Mapping
5. System Behavior Analysis
6. Leverage Points and Intervention Design
7. Solution Implementation and Testing
8. Creative Problem-Solving Techniques
9. Problem-Solving Process and Methods
10. Developing Systems Thinking Capabilities
System Structure Mapping
System Mapping Overview
Purpose of System Maps
Types of System Maps
Mapping Process and Guidelines
Rich Pictures and Soft Systems
Creating Rich Pictures
Capturing Complexity and Relationships
Identifying Key Themes
Causal Loop Diagrams
Variables and Causal Links
Link Polarity and Direction
Identifying Feedback Loops
Reinforcing Loops
Balancing Loops
Loop Dominance and Behavior
Delays in Causal Loops
Stock and Flow Diagrams
Stocks as Accumulations
Flows as Rates of Change
Inflows and Outflows
Connectors and Clouds
Stock and Flow Structures
Influence Diagrams
Decision Nodes
Chance Nodes
Value Nodes
Influence Arcs
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3. Problem Framing and Definition
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5. System Behavior Analysis