Employee Engagement

Employee engagement refers to the emotional commitment and connection an employee has to their organization and its goals, extending beyond mere job satisfaction. As a critical concept in Human Resources and management, it describes the level of enthusiasm and dedication a worker feels towards their job, which in turn drives them to invest discretionary effort—going above and beyond their basic duties. Fostering a highly engaged workforce is a strategic business objective because it is directly linked to tangible outcomes such as increased productivity, higher retention rates, improved customer satisfaction, and greater overall profitability.