Data Communications and Networking

  1. Network Management and Troubleshooting
    1. Network Management Fundamentals
      1. Network Management Functions
        1. Fault Management
          1. Configuration Management
            1. Accounting Management
              1. Performance Management
                1. Security Management
                2. Network Management Architecture
                  1. Manager-Agent Model
                    1. Centralized vs Distributed Management
                  2. Simple Network Management Protocol (SNMP)
                    1. SNMP Architecture
                      1. SNMP Manager
                        1. SNMP Agent
                          1. Management Information Base (MIB)
                          2. SNMP Operations
                            1. Get Operations
                              1. Set Operations
                                1. Trap Operations
                                2. SNMP Versions
                                  1. SNMPv1
                                    1. SNMPv2
                                      1. SNMPv3
                                      2. MIB Structure
                                        1. Object Identifiers (OIDs)
                                          1. MIB Tree
                                            1. Standard MIBs
                                          2. Network Monitoring
                                            1. Performance Metrics
                                              1. Bandwidth Utilization
                                                1. Latency Measurements
                                                  1. Packet Loss
                                                    1. Error Rates
                                                      1. Availability
                                                      2. Monitoring Tools
                                                        1. Network Management Systems
                                                          1. Performance Monitoring Tools
                                                            1. Traffic Analyzers
                                                          2. Network Troubleshooting
                                                            1. Troubleshooting Methodology
                                                              1. Problem Identification
                                                                1. Information Gathering
                                                                  1. Hypothesis Formation
                                                                    1. Testing and Implementation
                                                                      1. Documentation
                                                                      2. Troubleshooting Tools
                                                                        1. Ping
                                                                          1. Traceroute
                                                                            1. Netstat
                                                                              1. ARP Commands
                                                                                1. Protocol Analyzers
                                                                                  1. Cable Testers
                                                                                  2. Common Network Problems
                                                                                    1. Connectivity Issues
                                                                                      1. Performance Problems
                                                                                        1. Configuration Errors
                                                                                          1. Hardware Failures
                                                                                          2. Layer-by-Layer Troubleshooting
                                                                                            1. Physical Layer Issues
                                                                                              1. Network Layer Issues
                                                                                                1. Transport Layer Issues
                                                                                                  1. Application Layer Issues

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                                                                                              9. Network Security

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                                                                                              1. Introduction to Data Communications and Networking