Supply Chain Analytics

Descriptive Analytics for Supply Chain Performance

2.1.

Supply Chain Performance Measurement Framework

2.1.1.

Performance Measurement Principles

2.1.2.

Balanced Scorecard Approach

2.1.3.

Key Performance Indicator Selection

2.1.4.

Performance Measurement Hierarchy

2.2.

Customer Service Performance Metrics

2.2.1.

Order Management Metrics

2.2.1.1.

2.2.1.2.

2.2.1.3.

2.2.1.4.

2.2.2.

Delivery Performance Metrics

2.2.2.1.

On-Time Delivery

2.2.2.2.

On-Time In-Full Delivery

2.2.2.3.

Delivery Reliability

2.2.2.4.

Delivery Flexibility

2.2.3.

Customer Satisfaction Metrics

2.2.3.1.

Customer Complaints

2.2.3.2.

Customer Retention Rate

2.2.3.3.

Net Promoter Score

2.3.

Inventory Performance Metrics

2.3.1.

Inventory Efficiency Metrics

2.3.1.1.

Inventory Turnover

2.3.1.2.

Days of Supply

2.3.1.3.

Inventory Velocity

2.3.2.

Inventory Service Metrics

2.3.2.1.

Stockout Rate

2.3.2.2.

Backorder Rate

2.3.2.3.

Service Level Achievement

2.3.3.

Inventory Cost Metrics

2.3.3.1.

Inventory Carrying Cost

2.3.3.2.

Obsolescence Cost

2.3.3.3.

Shrinkage Cost

2.3.4.

Working Capital Metrics

2.3.4.1.

Cash-to-Cash Cycle Time

2.3.4.2.

Days Sales Outstanding

2.3.4.3.

Days Payable Outstanding

2.4.

Logistics and Transportation Metrics

2.4.1.

Transportation Cost Metrics

2.4.1.1.

Freight Cost per Unit

2.4.1.2.

Transportation Cost as Percentage of Sales

2.4.1.3.

Cost per Mile

2.4.1.4.

Cost per Shipment

2.4.2.

Transportation Service Metrics

2.4.2.1.

Transit Time

2.4.2.2.

Transit Time Variability

2.4.2.3.

Damage Rate

2.4.2.4.

Claims Rate

2.4.3.

Asset Utilization Metrics

2.4.3.1.

Vehicle Utilization

2.4.3.2.

Warehouse Utilization

2.4.3.3.

Equipment Utilization

2.4.4.

Network Performance Metrics

2.4.4.1.

Network Density

2.4.4.2.

Route Efficiency

2.4.4.3.

Hub Performance

2.5.

Financial Performance Metrics

2.5.1.

Profitability Metrics

2.5.1.1.

2.5.1.2.

2.5.1.3.

2.5.1.4.

2.5.2.

Cost Management Metrics

2.5.2.1.

Total Supply Chain Cost

2.5.2.2.

Cost of Goods Sold

2.5.2.3.

Logistics Cost Breakdown

2.5.3.

Investment Metrics

2.5.3.1.

Gross Margin Return on Inventory Investment

2.5.3.2.

Asset Turnover

2.5.3.3.

Capital Efficiency

2.6.

Operational Performance Metrics

2.6.1.

Production Metrics

2.6.1.1.

Manufacturing Cycle Time

2.6.1.2.

Production Efficiency

2.6.1.3.

2.6.1.4.

2.6.2.

2.6.2.1.

2.6.2.2.

Purchase Price Variance

2.6.2.3.

Procurement Cycle Time

2.6.3.

2.6.3.1.

2.6.3.2.

2.6.3.3.

2.7.

Performance Dashboards and Reporting

2.7.1.

Dashboard Design Principles

2.7.1.1.

User Experience Design

2.7.1.2.

Visual Design Best Practices

2.7.1.3.

Information Architecture

2.7.2.

Dashboard Types

2.7.2.1.

Executive Dashboards

2.7.2.2.

Operational Dashboards

2.7.2.3.

Analytical Dashboards

2.7.3.

Real-Time Monitoring Systems

2.7.3.1.

Data Refresh Strategies

2.7.3.2.

Alert and Exception Management

2.7.3.3.

Performance Thresholds

2.7.4.

Automated Reporting Systems

2.7.4.1.

Report Scheduling

2.7.4.2.

Report Distribution

2.7.4.3.

Self-Service Analytics

2.8.

Supply Chain Visualization and Mapping

2.8.1.

Network Visualization Techniques

2.8.1.1.

2.8.1.2.

2.8.1.3.

2.8.2.

2.8.2.1.

2.8.2.2.

2.8.2.3.

2.8.3.

Performance Visualization

2.8.3.1.

Heat Maps

2.8.3.2.

Trend Analysis Charts

2.8.3.3.

Comparative Analysis Visualizations

2.9.

Benchmarking and Comparative Analysis

2.9.1.

Internal Benchmarking

2.9.2.

Competitive Benchmarking

2.9.3.

Best-in-Class Benchmarking

2.9.4.

Industry Benchmarking

2.10.

Cost-to-Serve Analysis

2.10.1.

Activity-Based Costing Methodology

2.10.2.

Cost Driver Identification

2.10.3.

Customer Profitability Analysis

2.10.4.

Product Profitability Analysis

2.10.5.

Channel Profitability Analysis

2.10.6.

Service Profitability Analysis

1. Foundations of Supply Chain Analytics

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3. Diagnostic Analytics for Root Cause Analysis