Recreation Resource Management

  1. Understanding the Recreation Visitor
    1. Visitor Motivation and Behavior
      1. Theories of Leisure Behavior
        1. Push and Pull Factors
          1. Flow Theory
            1. Recreation Specialization Theory
              1. Social Cognitive Theory
                1. Serious Leisure Perspective
                2. Recreation Choice Process
                  1. Decision-Making Models
                    1. Constraints to Participation
                      1. Information Search Behavior
                        1. Substitution Patterns
                        2. Specialization and Activity Types
                          1. Spectrum of Specialization
                            1. Activity-Based Segmentation
                              1. Skill Development Progression
                                1. Equipment and Technology Adoption
                                2. Visitor Needs and Preferences
                                  1. Identifying Visitor Expectations
                                    1. Customizing Experiences
                                      1. Service Quality Dimensions
                                        1. Preference Heterogeneity
                                      2. The Visitor Experience
                                        1. Components of a Quality Experience
                                          1. Physical Setting
                                            1. Social Setting
                                              1. Service Quality
                                                1. Personal Factors
                                                2. Visitor Satisfaction and Loyalty
                                                  1. Measuring Satisfaction
                                                    1. Factors Influencing Repeat Visitation
                                                      1. Word-of-Mouth and Recommendations
                                                        1. Loyalty Programs
                                                        2. Conflict Between User Groups
                                                          1. Types of User Conflicts
                                                            1. Conflict Resolution Strategies
                                                              1. Spatial and Temporal Separation
                                                                1. Education and Communication
                                                                2. Crowding and Social Carrying Capacity
                                                                  1. Perceptions of Crowding
                                                                    1. Managing Visitor Density
                                                                      1. Displacement Behavior
                                                                        1. Coping Strategies

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                                                                    2. The Recreation Resource Base

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                                                                    4. Planning for Recreation Resources