Manufacturing Systems and Processes

  1. Quality Control and Assurance
    1. Quality Fundamentals
      1. Definitions of Quality
        1. Conformance to Specifications
          1. Fitness for Use
            1. Customer Satisfaction
            2. Quality Dimensions
              1. Performance
                1. Features
                  1. Reliability
                    1. Conformance
                      1. Durability
                        1. Serviceability
                          1. Aesthetics
                            1. Perceived Quality
                            2. Cost of Quality
                              1. Prevention Costs
                                1. Appraisal Costs
                                  1. Internal Failure Costs
                                    1. External Failure Costs
                                  2. Inspection and Measurement
                                    1. Measurement Principles
                                      1. Accuracy and Precision
                                        1. Repeatability and Reproducibility
                                          1. Calibration
                                            1. Traceability
                                            2. Measuring Instruments
                                              1. Linear Measurements
                                                1. Rules and Scales
                                                  1. Calipers
                                                    1. Micrometers
                                                      1. Height Gauges
                                                      2. Angular Measurements
                                                        1. Protractors
                                                          1. Sine Bars
                                                            1. Angle Gauges
                                                            2. Surface Measurements
                                                              1. Surface Roughness
                                                                1. Roundness
                                                                  1. Flatness
                                                                2. Coordinate Measuring Machines
                                                                  1. CMM Types
                                                                    1. Probe Systems
                                                                      1. Programming
                                                                      2. Optical Measurement Systems
                                                                        1. Vision Systems
                                                                          1. Laser Measurement
                                                                            1. Interferometry
                                                                          2. Statistical Process Control
                                                                            1. Process Variation
                                                                              1. Common Cause Variation
                                                                                1. Special Cause Variation
                                                                                  1. Process Stability
                                                                                  2. Control Charts for Variables
                                                                                    1. X-bar and R Charts
                                                                                      1. X-bar and S Charts
                                                                                        1. Individual and Moving Range Charts
                                                                                        2. Control Charts for Attributes
                                                                                          1. p Charts
                                                                                            1. np Charts
                                                                                              1. c Charts
                                                                                                1. u Charts
                                                                                                2. Process Capability Analysis
                                                                                                  1. Capability Indices
                                                                                                    1. Cp
                                                                                                      1. Cpk
                                                                                                        1. Pp
                                                                                                          1. Ppk
                                                                                                          2. Process Improvement Actions
                                                                                                        2. Sampling and Inspection Plans
                                                                                                          1. Acceptance Sampling
                                                                                                            1. Single Sampling Plans
                                                                                                              1. Double Sampling Plans
                                                                                                                1. Military Standards
                                                                                                                2. Six Sigma Methodology
                                                                                                                  1. Six Sigma Principles
                                                                                                                    1. DMAIC Methodology
                                                                                                                      1. Define Phase
                                                                                                                        1. Measure Phase
                                                                                                                          1. Analyze Phase
                                                                                                                            1. Improve Phase
                                                                                                                              1. Control Phase
                                                                                                                              2. Statistical Tools
                                                                                                                                1. Process Mapping
                                                                                                                                  1. Cause and Effect Diagrams
                                                                                                                                    1. Pareto Analysis
                                                                                                                                      1. Design of Experiments
                                                                                                                                      2. Six Sigma Roles
                                                                                                                                        1. Champions
                                                                                                                                          1. Master Black Belts
                                                                                                                                            1. Black Belts
                                                                                                                                              1. Green Belts
                                                                                                                                            2. Total Quality Management
                                                                                                                                              1. TQM Principles
                                                                                                                                                1. Customer Focus
                                                                                                                                                  1. Total Employee Involvement
                                                                                                                                                    1. Process Approach
                                                                                                                                                      1. Continuous Improvement
                                                                                                                                                      2. Quality Management Systems
                                                                                                                                                        1. ISO 9000 Series
                                                                                                                                                          1. Quality Manual
                                                                                                                                                            1. Procedures and Work Instructions
                                                                                                                                                            2. Quality Awards
                                                                                                                                                              1. Malcolm Baldrige Award
                                                                                                                                                                1. Deming Prize

                                                                                                                                                            Previous

                                                                                                                                                            10. Production Planning and Control

                                                                                                                                                            Go to top

                                                                                                                                                            Next

                                                                                                                                                            12. Lean Manufacturing and Continuous Improvement