Kanban for Agile Software Development

9.

Advanced Kanban Concepts

9.1.

Classes of Service

9.1.1.

Purpose and Benefits

9.1.2.

Service Class Types

9.1.2.1.

9.1.2.1.1.

Characteristics

9.1.2.1.2.

Usage Scenarios

9.1.2.1.3.

Implementation Guidelines

9.1.2.2.

Fixed Delivery Date Class

9.1.2.2.1.

Time-Sensitive Work

9.1.2.2.2.

Scheduling Considerations

9.1.2.2.3.

Risk Management

9.1.2.3.

9.1.2.3.1.

Regular Work Items

9.1.2.3.2.

Default Processing

9.1.2.3.3.

Capacity Allocation

9.1.2.4.

Intangible Class

9.1.2.4.1.

9.1.2.4.2.

Research Activities

9.1.2.4.3.

Improvement Work

9.1.3.

Risk and Scheduling Management

9.1.4.

Board Visualization Techniques

9.2.

9.2.1.

Economic Impact Understanding

9.2.2.

Calculation Methods

9.2.2.1.

Linear Cost of Delay

9.2.2.2.

Fixed Date Cost of Delay

9.2.2.3.

Intangible Cost of Delay

9.2.3.

Prioritization Applications

9.2.4.

Class of Service Integration

9.2.5.

Decision Making Support

9.3.

Upstream and Downstream Kanban

9.3.1.

Upstream Kanban Systems

9.3.1.1.

Discovery Process Management

9.3.1.2.

Option Flow Management

9.3.1.3.

Commitment Point Definition

9.3.1.4.

Techniques and Practices

9.3.1.4.1.

9.3.1.4.2.

Discovery Kanban

9.3.1.4.3.

Innovation Tournaments

9.3.2.

Downstream Kanban Systems

9.3.2.1.

Delivery Process Management

9.3.2.2.

Committed Work Flow

9.3.2.3.

Delivery Optimization

9.3.2.4.

Techniques and Practices

9.3.2.4.1.

Delivery Boards

9.3.2.4.2.

Release Management

9.3.2.4.3.

Deployment Pipelines

9.3.3.

System Coordination

9.3.3.1.

Handoff Management

9.3.3.2.

Flow Synchronization

9.3.3.3.

Feedback Integration

9.4.

Kanban Maturity Model

9.4.1.

Model Purpose and Structure

9.4.2.

Maturity Levels

9.4.2.1.

Level 0: Oblivious

9.4.2.1.1.

Characteristics

9.4.2.1.2.

Typical Behaviors

9.4.2.2.

Level 1: Emerging

9.4.2.2.1.

Basic Practices

9.4.2.2.2.

Initial Awareness

9.4.2.3.

Level 2: Defined

9.4.2.3.1.

Established Practices

9.4.2.3.2.

Process Definition

9.4.2.4.

Level 3: Managed

9.4.2.4.1.

Measurement Focus

9.4.2.4.2.

Performance Management

9.4.2.5.

Level 4: Quantitatively Managed

9.4.2.5.1.

Statistical Control

9.4.2.5.2.

Predictable Performance

9.4.2.6.

Level 5: Optimized

9.4.2.6.1.

Continuous Optimization

9.4.2.6.2.

Innovation Focus

9.4.2.7.

Level 6: Congruent

9.4.2.7.1.

Organizational Alignment

9.4.2.7.2.

Cultural Integration

9.4.3.

Assessment Applications

9.4.4.

Improvement Roadmapping

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10. Implementation and Adoption