Connected Planning

  1. Performance Measurement and Evaluation
    1. Measurement Framework
      1. Performance Indicators
        1. Key Performance Indicators
          1. Leading Indicators
            1. Lagging Indicators
              1. Balanced Scorecard
              2. Measurement Hierarchy
                1. Strategic Measures
                  1. Operational Measures
                    1. Process Measures
                      1. Activity Measures
                      2. Data Collection Methods
                        1. Automated Collection
                          1. Manual Collection
                            1. Survey Methods
                              1. Observation Techniques
                            2. Evaluation Methods
                              1. Quantitative Evaluation
                                1. Statistical Analysis
                                  1. Trend Analysis
                                    1. Benchmarking
                                      1. Cost-Benefit Analysis
                                      2. Qualitative Evaluation
                                        1. Case Studies
                                          1. Interviews
                                            1. Focus Groups
                                              1. Observation
                                              2. Mixed Methods
                                                1. Triangulation
                                                  1. Sequential Explanatory
                                                    1. Concurrent Embedded
                                                      1. Transformative Framework
                                                    2. Continuous Improvement
                                                      1. Performance Review Cycles
                                                        1. Regular Reviews
                                                          1. Annual Assessments
                                                            1. Milestone Reviews
                                                              1. Exception Reporting
                                                              2. Improvement Processes
                                                                1. Root Cause Analysis
                                                                  1. Process Improvement
                                                                    1. Best Practice Sharing
                                                                      1. Innovation Integration
                                                                      2. Learning Organization
                                                                        1. Knowledge Management
                                                                          1. Lesson Learning
                                                                            1. Capability Building
                                                                              1. Culture Development